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Claims Handler – Liability

United Kingdom, Stratford, London or Trafford, Manchester 32188.00 GBP / Year · Job Posted February 16, 2026
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Job Description

Our client is currently looking for a motivated and detail-oriented individual to join their specialist in-house Risk & Insurance Team as a Liability Claims Handler. This role is perfect for candidates with experience in handling public liability claims-whether in the insurance industry, legal field, or a related setting. It would also suit a legal executive or similar professional looking to utilise their expertise in a dynamic, high-performing environment. As part of a sector-leading team, you’ll play a key role in enhancing in-house claims handling capabilities and driving continuous improvement.

Job Responsibility

  • Investigate liability on individual cases
  • Establish and manage claim reserves
  • Assess and negotiate claims to resolution
  • Ensure compliance with internal procedures and best practices

Requirements

  • Strong understanding of legal liability and relevant legislation
  • Familiarity with the Civil Procedure Rules (CPR) and litigation process
  • Ability to interpret insurance policy information effectively
  • Skilled in investigation, evaluation, and negotiation
  • Experience managing liability claims (public liability preferred)
  • Proficient in case management systems and diary scheduling
  • Excellent verbal and written communication skills
  • Strong customer service and teamwork abilities
  • Results-focused with a proactive approach

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