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We are seeking a dedicated and detail-oriented Claims Handler to join our clients Global Markets team. As a Claims Handler, you will play a crucial role in processing and settling complex claims related to aviation, energy, marine, and liability within the global market.
Job Responsibility:
Review and assess various types of claims including aviation (cargo and hull), energy (offshore), casualty, marine (cargo and hull), and liability claims
Communicate with clients, brokers, and underwriters to gather necessary information and documentation for claims processing
Analyse policy coverage and applicable laws to determine the validity of claims
Conduct thorough investigations and collaborate with other departments to resolve and settle claims in a timely manner
Maintain accurate claim files and documentation while adhering to compliance and regulatory standards
Provide exceptional customer service and support to clients throughout the claims process
Requirements:
CII, or working towards preferred
Experience in handling complex claims within the aviation, energy, marine, and liability fields preferred
Strong analytical and problem-solving skills with the ability to make sound decisions
Excellent communication and negotiation abilities
Familiarity with insurance policies, regulations, and legal considerations