Claims Handler – Global Markets Job at Lawes Consulting Group (Glasgow)

Marine Claims Team Leader

We are looking for a Marine Claims Team Leader to oversee a team of Marine claim...

Location

United States of America , New York; O'Fallon; Chicago

Salary:

104361.00 - 187548.00 USD / Year

Allianz

Expiration Date

Until further notice

Requirements

7 - 10 years’ experience in specialized understanding of LOB products and portfolio with technical specialist knowledge
Management of systems (e.g., WINS, CLAWS, Global Genius)
Specialized understanding of regional/local LoB insurance markets and competitor landscape
7 - 10 years’ experience in specialized understanding of insurance related financial mechanisms and KPIs
7 - 10 years’ experience in in-depth understanding of Claims Handling requirements as per internal and regulatory guidelines
7 - 10 years’ experience in understanding of reporting and evaluating Claims data for management purposes
Managing people: Ability to lead and manage a team of claim handlers
Recognized relationship building with brokers at peer group level and well established within local market
Strong understanding of legal and regulatory framework
Experience in applying artificial intelligence (AI) and machine learning (ML) to improve business process and decision-making is highly beneficial

Job Responsibility

Lead and manage Marine Claims Team that handles Marine claims
Act as a technical referral point for Claims handlers
Ensure claims handled within authority limits, and in line with AzC Claims Standards procedures and guidelines
Utilize third party service providers to achieve economical results and to provide a high-quality service to all internal and external customers
Develop and maintain strong relationships with brokers and clients
Managing a team of Claims Handlers including training and mentoring of staff, managing technical referrals, and supporting Data Quality and Reporting initiatives
Oversight of investigations and reserving claims
Investigation of claims, including coverage determination and evaluation of loss exposures
Determine appropriate reserving levels
Oversight of claims processing and administration

What we offer

Hybrid working model
Great compensation and benefits package
Annual performance-based cash incentive awards
Career development and digital learning programs
International career mobility
Health and wellbeing benefits including private healthcare and generous parental leave
Flexible working
Pension scheme

Fulltime

New

Office Coordinator

Are you an exceptional Administrator looking for a refreshing change of role? Ou...

Location

United Kingdom , Stirling

Salary:

29000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in property management, construction administration, claims handling, scheduling, repairs coordination, facilities support, or contract administration
Strong communication skills with the ability to confidently speak with clients, contractors, and internal teams
Excellent organisational skills with a high level of attention to detail
Proficiency in Microsoft Office, particularly Word and Excel (advanced)
Ability to work collaboratively within a team as well as independently when required

Job Responsibility

Gather and review essential documentation, including damage reports, repair estimates, and photographic evidence, ensuring accuracy and compliance
Act as first point of contact for client communication, taking incoming calls and responding to emails, ensuring client enquiries are dealt with smoothly
Oversee and coordinate property-related repairs
Coordinate the technical staff's diary, booking appointments with the customers and scheduling jobs
Update and maintain client records, ensuring all notes and documents are recorded on the system
Collaborate with contractors, suppliers and technical staff to facilitate timely and high-quality repairs and services
Maintain full compliance ensuring all claims comply with company policies and regulatory standards

What we offer

Competitive salary
Excellent work-life balance
Opportunities for progression
Pension scheme
On-site parking
Great accessibility by public transport

Fulltime

New

Finance Operations Analyst - Procure to Pay

Waymo is an autonomous driving technology company with the mission to be the wor...

Location

United States , Mountain View

Salary:

120000.00 - 151000.00 USD / Year

Waymo

Expiration Date

Until further notice

Requirements

Proven experience in a finance, accounting or finance operations role with a focus on operational support or analysis
Experience in providing oversight to BPO teams or managing third-party vendor relationships
Strong analytical skills with the ability to perform complex process analysis, prepare and analyze data and identify and resolve issues
Demonstrated ability to identify and implement process improvements
Experience creating and maintaining process documentation and training materials
Excellent communication and presentation skills

Job Responsibility

Oversee Global BPO Partners: Collaborate with and provide operational oversight to our global BPO partners. This includes handling escalations, ensuring process excellence, and monitoring KPIs to maintain quality, compliance, and customer satisfaction
Manage Day-to-Day Operations: Execute all daily tasks related to Finance operations, including managing the ticketing system to resolve roadblocks and support business partners. You'll also handle ad hoc requests from internal members, stakeholders, and vendors, providing timely assistance
Own Process Improvement and Project Management: Proactively identify opportunities for improvement and lead projects of low to medium complexity to enhance efficiency. You'll also manage the monthly closing of financial records and post month-end information
Serve as a Technical SME & Business Partner: Act as a subject matter expert (SME) for the Digital Transformation Services (DTS) team and other cross-functional groups. You'll conduct complex transaction and process analysis, and use data to create and present functional metrics to stakeholders
Conduct Complex Analytics: Apply advanced analytical skills to interpret data, identify trends and root causes, and develop actionable insights to support decision making and continuous improvement
Develop Documentation & Training: Create, update, and maintain a range of process documentation, including self-service materials like Wayfinder, desktop procedures, and standard operating procedures. You'll also assist in creating new policies and developing end-user training to support process adoption and compliance

What we offer

Waymo’s discretionary annual bonus program
equity incentive plan
generous Company benefits program
top-notch medical, dental and vision insurance
mental wellness support
gym membership
special wellness programs
competitive compensation
bonus opportunities
equity

Fulltime

New

Express Technician

Denton Mazda is part of the fast growing Group 1 Automotive, a leader in automot...

Location

United States , Denton

Salary:

Not provided

Group 1 Automotive

Expiration Date

Until further notice

Requirements

6+mos lube tech experience
High school diploma or equivalent
Valid driver license in the state that you will work and a good driving record
Excellent customer service skills
Professional appearance and work ethic
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Job Responsibility

Employee is required to exhibit the company’s core values at all times
Integrity, Transparency, Professionalism and Teamwork
Employee is required to exhibit the Business Values of the East Region at all times
Customer and Employee Satisfaction, Effective Communication, Recruit-Hire-Develop-Retain, Inspect Expectations, Asset Management, Market Leadership, Process Driven and World Class Marketers and Merchandisers
Employee is required present themselves in a professional manner at all times in the workplace, including but not limited to behavior, appearance, etc
Employee is required to follow all company policies and procedures
Employee is required to maintain confidentiality of company information at all times
Employee is required to maintain confidentiality of customer nonpublic information at all times
Employee may be required at any time to perform other duties
Employee may be required to operate company or customer vehicles at any time and must adhere to the company driving policy(s)

What we offer

Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Fulltime

New

Helpline Advisor

If you're seeking a role where you can really make a difference and support vuln...

Location

United Kingdom , Dover

Salary:

25710.00 - 28670.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience providing exemplary customer service skills/background
Demonstrable experience of working in a call centre/customer service/pressured environment and meeting deadlines
The capability to multitask using multiple systems at once whilst communicating verbally
High attention to detail and working systematically particularly in accurate record keeping and timely records
High level of motivation, resilience, and emotional intelligence
This post is subject to a DBS check
You'll need to be able to provide documents to show your right to work in the UK
Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.

Job Responsibility

Efficiently and empathetically handle inbound calls from clients, working as part of the helpline team in an ever changing, fast-paced setting, dealing with varied queries, offering support, compliance with all applicable and regulatory requirements, policies, and procedures to provide the correct advice and guidance ensuring resolution at first point of contact
Work closely with colleagues and other departments within the organisation, to ensure applications for support are dealt with accurately and swiftly
Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures
Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients
Work collaboratively as part of a team to achieve organisational targets and KPI's
Attend regular coaching/mentoring sessions, 1-2-1's, team meetings, training, and appraisals
Keep full, concise, and up-to-date records and complete case follow up within the requisite time scales and undertake any necessary administrative tasks in relation to the work

What we offer

25 days Annual leave + 8 Bank holidays
Free parking
8% Employer pension contribution
Flexibility and work life balance
Enhanced family friendly provisions
Additional holiday entitlements
Perkbox benefits
Non-contributory pension scheme

Fulltime

New

Experienced Hyundai or Kia Automotive Flag Technician

We are growing and looking for an Experienced Automotive Flag Technician with ei...

Location

United States , Austin

Salary:

50.00 USD / Hour

Group 1 Automotive

Expiration Date

Until further notice

Requirements

A Love of Everything Automotive
A Positive & Friendly Attitude
Tools based on your experience
Communication Skills
Basic Computer Skills
Strong Desire to Provide an Exceptional Client Experience
Ability to Achieve Targeted Goals
High School Diploma or Equivalent
Must have a Valid Driver’s License

What we offer

Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time off including personal and sick leave
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
Pinnacle Awards Program
A Great Working Environment with the Latest Equipment
Structured, Self-paced and paid Training Opportunities Leading to Manufacturer and Group 1 Recognition

Fulltime

New

Automotive Service Technician

We are growing and looking for Quality Automotive Service Technicians, from Entr...

Location

United States , Austin

Salary:

Not provided

Group 1 Automotive

Expiration Date

Until further notice

Requirements

A Love of Everything Automotive
A Positive & Friendly Attitude
Tools based on your experience
Communication Skills
Basic Computer Skills
Strong Desire to Provide an Exceptional Client Experience
Ability to Achieve Targeted Goals
High School Diploma or Equivalent
Must have a Valid Driver’s License

What we offer

Market Leading Pay, based on experience, Plus Bonuses
A Great Working Environment with the Latest Equipment
Structured, Self-paced and paid Training Opportunities Leading to Manufacturer and Group 1 Recognition
Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time off
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
Pinnacle Awards Program

Fulltime

New

Automotive Transmission Technician

Location

United States , Amarillo

Salary:

Not provided

Group 1 Automotive

Expiration Date

Until further notice

Requirements

Several years of automotive technician or mechanic experience
Automotive technical or trade school degree
18 Yrs of age or older
High school diploma or equivalent
Valid driver’s license in the state and good driving record
Must pass pre-employment testing to include: background checks, MVR, and drug testing

Job Responsibility

Efficient and accurate work in accordance with dealership’s and factory standards
Complete system diagnostics and full automotive troubleshooting and testing
Maintain an organized shop area
Road-test vehicles to ensure quality work
Comply with company safety policies and procedures
Communicate directly with service advisors regarding the status of the service work
Continuously learn new technical information and techniques
Adhere to our values: Integrity, Transparency, Professionalism and Teamwork

What we offer

Job training and career advancement opportunities
Health, Dental, Vision, Life and Disability Insurance
401(k) with company match
Paid Time-off
Employee stock purchase plan
Employee vehicle purchase program

Fulltime

Claims Handler – Global Markets

Lawes Consulting Group

Location:
United Kingdom , Glasgow

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 27, 2025

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Claims Handler – Global Markets

Lawes Consulting Group

Location:United Kingdom , Glasgow

Category:Insurance

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

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Job Posted:March 27, 2025

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Job Posted:
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