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Claims Examiner

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , New Haven

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

We are seeking a detail-oriented Claims Examiner to join a fast-paced, customer-focused environment. This is a temporary, fully on-site opportunity where the Claims Examiner will manage claims from intake through resolution, ensuring accuracy, compliance, and excellent service throughout the lifecycle of each case.

Job Responsibility:

  • Manage workers’ compensation claims from setup through closure
  • Review claim and policy information to support investigations
  • Conduct thorough investigations, including gathering statements from claimants, insured parties, and medical providers
  • Determine claim compensability based on collected facts
  • Communicate claim decisions, including denials, to relevant stakeholders
  • Prepare detailed reports on investigations, settlements, and claim evaluations
  • Administer statutory medical and indemnity benefits in a timely manner
  • Set and adjust reserves within authority limits and recommend changes as needed
  • Monitor claim progress and recommend corrective actions to leadership
  • Coordinate with attorneys on hearings and litigation
  • Direct vendors such as nurse case managers and rehabilitation specialists
  • Ensure compliance with customer service standards and regulatory requirements
  • File necessary documentation with state agencies
  • Identify subrogation opportunities and support recovery efforts
  • Collaborate with internal teams to deliver high-quality claims handling

Requirements:

  • 3+ years of Claims Examiner experience or related transferable experience
  • Knowledge of workers’ compensation regulations (preferred but not required)
  • Excellent analytical and problem-solving skills
  • Strong communication (verbal and written) abilities
  • Ability to manage multiple priorities and meet deadlines
  • High attention to detail and organizational skills
  • Proficiency in Microsoft Office
  • Ability to collaborate effectively with cross-functional teams
  • Commitment to delivering high-quality customer service

Nice to have:

  • Background in paralegal work, disability claims, auto/PIP, medical billing, or general liability
  • Familiarity with medical terminology and bill processing
  • Insurance, legal, or corporate business experience
  • Professional designations (AIC, RMA, CPCU coursework)
  • Adjuster licenses (or willingness to obtain) in applicable states
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
April 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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