This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a detail-oriented Claims Examiner to join a fast-paced, customer-focused environment. This is a temporary, fully on-site opportunity where the Claims Examiner will manage claims from intake through resolution, ensuring accuracy, compliance, and excellent service throughout the lifecycle of each case.
Job Responsibility:
Manage workers’ compensation claims from setup through closure
Review claim and policy information to support investigations
Conduct thorough investigations, including gathering statements from claimants, insured parties, and medical providers
Determine claim compensability based on collected facts
Communicate claim decisions, including denials, to relevant stakeholders
Prepare detailed reports on investigations, settlements, and claim evaluations
Administer statutory medical and indemnity benefits in a timely manner
Set and adjust reserves within authority limits and recommend changes as needed
Monitor claim progress and recommend corrective actions to leadership
Coordinate with attorneys on hearings and litigation
Direct vendors such as nurse case managers and rehabilitation specialists
Ensure compliance with customer service standards and regulatory requirements
File necessary documentation with state agencies
Identify subrogation opportunities and support recovery efforts
Collaborate with internal teams to deliver high-quality claims handling
Requirements:
3+ years of Claims Examiner experience or related transferable experience
Knowledge of workers’ compensation regulations (preferred but not required)
Excellent analytical and problem-solving skills
Strong communication (verbal and written) abilities
Ability to manage multiple priorities and meet deadlines
High attention to detail and organizational skills
Proficiency in Microsoft Office
Ability to collaborate effectively with cross-functional teams
Commitment to delivering high-quality customer service
Nice to have:
Background in paralegal work, disability claims, auto/PIP, medical billing, or general liability
Familiarity with medical terminology and bill processing
Insurance, legal, or corporate business experience
Professional designations (AIC, RMA, CPCU coursework)
Adjuster licenses (or willingness to obtain) in applicable states
What we offer:
medical, vision, dental, and life and disability insurance