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The Senior Claims Examiner role at NTT DATA involves adjudicating medical claims using the Xcelys system. Candidates should have over 5 years of claims adjudication experience and familiarity with CPT, ICD-10, and HCPCS coding. Responsibilities include processing claims, conducting quality reviews, and collaborating with cross-functional teams. Strong analytical and communication skills are essential. This is a temporary remote position based in Ontario, California.
Job Responsibility:
Process comprehensive medical claims using Xcelys and associated subsystems
Resolve complex pends, coding issues, and contract exceptions
Author overpayment/underpayment determinations and coordinate appeals
Engage in quality reviews, audits, root cause analyses
Monitor accuracy, variance, and rework metrics
Ensure alignment with regulatory and internal compliance guidelines
Act as escalation point and subject matter expert
Participate in system testing, UAT, and workflow enhancements
Recommend improvements, document system and process changes
Prepare production, pending, and quality reports
Identify trends and recommend corrective actions
Liaise with provider relations, legal, IT, compliance teams
Support internal initiatives related to claims systems / operational improvements
Requirements:
5+ years claims adjudication experience
2 years’ experience in Xcelys or equivalent claims adjudication systems
2 years’ experience (CPT, ICD-10, HCPCS)
1 year experience with system testing and documentation
Deep knowledge of provider contracts, pricing, regulatory guidelines
Excellent analytical and communication skills
Experience training staff or acting as a mentor
Ability to manage high-volume workload and meet performance metrics