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Berkshire Hathaway Specialty Insurance Logo Berkshire Hathaway Specialty Insurance · Insurance

Claims Consultant

Australia, Sydney · Job Posted May 04, 2026
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Job Description

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Claims Consultant based in our Sydney office. The role is an external customer facing role and will support our claims offering within the Executive & Professional lines business.

Job Responsibility

  • Managing a portfolio of claims to resolution across all Executive & Professional lines including Professional Indemnity, Directors’ and Officers’ Liability, Cyber and Financial Institutions, Construction, Management Liability, Crime, Statutory Liability and Employment Practices Liability
  • Providing exceptional customer service and claims management with a proactive approach to achieving strong results for our customers and broking partners
  • Investigating and managing claims which includes close cooperation with the insured and broker, determination of policy coverage, claim defence and resolution strategy, reserve adequacy and identification of risk management opportunities whilst working towards timely claims outcomes and identification of recoveries where appropriate
  • Supplementing in-house claims handling expertise with appropriate engagement of legal providers where required
  • Working closely with underwriters, actuaries and other areas of the business to report on claim developments and portfolio trends to support the development of products and delivery of the Executive & Professional line of business’ goals and objectives
  • Occasional interstate travel to client / broker meetings, mediations, conferences and other industry events

Requirements

  • Minimum 3 years claims, or legal practice, experience handling Executive & Professional claims, or in legal practice
  • Relevant tertiary qualifications
  • A high level of professionalism and personal responsibility
  • Strong customer service and interpersonal skills
  • Ability to work both autonomously and in a team environment
  • A growth and learning mindset

What we offer

  • A competitive package and exciting growth opportunities for career-oriented teammates
  • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders
  • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework
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