Claims consultant Job at Randstad (Brisbane)

Senior Claims Consultant

Alera Group is looking for a Senior Claims Consultant. We are seeking highly mot...

Location

United States , Tacoma; Seattle; Portland

Salary:

110000.00 - 130000.00 USD / Year

Alera Group

Expiration Date

Until further notice

Requirements

Minimum 5 years claims experience to include Commercial, Personal Multiline and Work Comp
Expertise in coverage interpretation
Proficient in complex loss analysis
Familiarity with and experience in claims litigation
Mastery of Claims Consultant duties and responsibilities
Strong & professional oral & written communication skills
Follow through and attention to detail
Dependability and Initiative
Ability to demonstrate good judgement
Proficiency in Sagitta and ImageRight as applicable

Job Responsibility

Contact with clients, carriers & internal customers on a regular basis to serve as advocate, liaison, mediator and resource
Coordinates with client/insured to assist with coverage issues
Participate in presentations with clients and prospects as requested
Documentation in ImageRight as required
Function as back-up for Claims Team members and Claims Manager
Be available on rotation for afterhours escalation calls
Identify and notify Risk Manager/Producers of claims trends to help facilitate a resolution
Assists team with high complex losses and questions related to such
Training and mentoring team members
Participation and leading claims roundtables mandatory

What we offer

medical, dental, life and disability insurance, 401k, generous paid time off

Fulltime

Claims Consultant

At TIO, a division of Allianz Australia Insurance Limited, the Claims Consultant...

Location

Australia , Darwin

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Experience in administration, customer service and/or contact centre within a corporate environment will be advantageous
eagerness to learn and grow within the organisation will be essential
excellent verbal and written communication skills
proactive approach to problem solving with strong decision-making capabilities
ability to recognise, avert, manage, and escalate conflicts
high attention to detail by completing tasks with thoroughness and accuracy
ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.

Job Responsibility

Maintain customer service levels and exceed customer expectations whilst meeting team objectives
managing a portfolio of domestic motor/property claims in accordance with the General Insurance Code of Practice
provide timely and effective responses to customer enquiries over the phone and in writing
develop customer relationships to understand customer's requirements, and deliver a positive, trusted customer experience
deliver consistent and appropriate high level of customer service at all touch points.

What we offer

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance
career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources
financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program - own a piece of your employer.

Fulltime

Claims Service Consultant

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024...

Location

Australia , Melbourne; Sydney; Brisbane; Perth; Hobart; Darwin; Adelaide

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Previous Insurance experience mandatory
Meet specific technical capability and competence standards that are required for professional progression within AAL, including the submission of a portfolio of supporting evidence (For AAL employees only)
Experience in handling claims management processes and procedures across a variety of general insurance product lines gained in a complex, matrixed general insurance organisation
Able to work collaboratively in a team environment
Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands
Ability to interpret and analyse complex information, extract meaningful insights, and evaluate options for decision making
Pays high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information

Job Responsibility

Follow the AAL Claims Management Process
Ensure and maintain knowledge of current legislation and how this impacts claims management, applying soundly based decision-making to all claims and consistently making liability decisions of increasing complexity at claims lodgement and throughout the life of the claim
Adhere to AAL standards to minimise leakage and increased cost of claim
Manage claimant as well as internal and external stakeholder expectations and relationships
Build and maintain positive working relationships within the team and greater business unit

What we offer

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

Fulltime

Claims Service Consultant

At Allianz Australia, we’re proud to be one of the world’s leading insurance and...

Location

Australia , Brighton; Darwin; Adelaide; Charlestown; Kingston; Launceston; Coomera

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

High level of Customer service experience, ideally within a claims environment
Insurance knowledge/background would be highly desirable
Ability to multi-task and work in a fast-paced environment
Excellent communication skills (both written and verbal)
Confidence to learn, access and use different systems and software
Strong attention to detail
A team player attitude, with a focus on supporting and respecting others

Job Responsibility

Managing a National based portfolio of motor claims and handling inbound/outbound calls
Providing excellent customer service to our customers in a timely manner
Maintaining positive working relationships with external and internal stakeholders, and providing the best possible outcomes for our customers
Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues

What we offer

Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes
A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work
An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working
Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development
Insurance products, deals, and discounts across a great range of retail, tech, and travel brand and offers for health and well-being
Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme
The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer

Fulltime

Motor Claims Service Consultant

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024...

Location

Australia , Melbourne; Sydney; Brisbane; Hobart; Adelaide; Perth; Darwin

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

High level of Customer service experience, ideally within a claim’s environment
Insurance knowledge/background would be highly desirable
Ability to multi-task and work in a fast-paced environment
Excellent communication skills (both written and verbal)

Job Responsibility

Managing a national based portfolio of motor claims and handling a high volume of inbound/outbound calls
Providing excellent customer service to our customers in a timely manner
Maintaining positive working relationships with external and internal stakeholders and providing the best possible outcomes for our customers
Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues

What we offer

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

Fulltime

Motor Claims Service Consultant

Motor Claims Service Consultants are responsible for managing motor claims portf...

Location

Australia , Sydney; Adelaide; Brisbane; Darwin; Perth; Hobart; Melbourne

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

High level of customer service experience
insurance knowledge/background would be highly desirable
genuinely passionate about helping customers
ability to multi-task and work in a high volume/fast-paced environment
excellent communication skills (both written and verbal)
ability to work a rotating roster between the hours of 8am-6.00pm (local time based on your location)
ability to work a training roster from 9am-5.30pm (AEST time)

Job Responsibility

Managing a national based portfolio of motor claims through to settlement
majority of scheduled time spent rostered on our inbound motor claims queue
handling a high volume of inbound and outbound calls in a fast-paced environment
providing excellent customer service to our customers in a timely and efficient manner
maintaining positive working relationships with external and internal stakeholders and providing the best possible outcomes for our customers
understanding and adhering to all relevant policies, while working within the compliance and regulatory requirements of the role

What we offer

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer

Fulltime

R&D Claiming and Tax Expertise

EmpowerRD is a fast-growing start-up fintech business based in London, UK. We ar...

Location

United Kingdom , London

Salary:

Not provided

EmpowerRD

Expiration Date

Until further notice

Requirements

A range of experience in R&D, accounting, and tax
A couple of years of experience up to senior professional level
High potential and a desire to grow and do things differently than your everyday R&D consultancy

Job Responsibility

Supporting client claims
Inputting into the product development process to help us continuously evolve

Fulltime

New

Claims Consultant

The Claims Consultant is responsible for utilizing insurance expertise to provid...

Location

United States , Seattle; Lynden

Salary:

75000.00 - 90000.00 USD / Year

Brown & Brown UK

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
5 years’ experience in either Personal & Commercial Lines
Washington State Producer License
Valid Drivers’ License
Working knowledge of MS Office (Word, Excel, & Outlook)

Job Responsibility

Document Agency Automation System – Applied via Claims Detail Screen and Activities for loss reported, awaiting confirmation from carrier, and claim follow-up adhering to the Claims Procedures
Keep the customers informed of the status of their claim
Assist the insured with organizing, documenting and presenting small and large property loss claims
Assist insured with negotiating with total loss on autos to their carrier
Research and conduct coverage analysis on claims
Review Reservation of Rights letters and offers response to insured
Review and offer rebuttals as necessary to coverage disclaimers
Gather supportive documentation to include with any rebuttal
Review accounts with claims for adequate coverage
recommends appropriate coverage/changes to AM or insured and documents

What we offer

Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services
Paid Time Off, Holidays, Preferred Partner Discounts

Fulltime

Claims consultant

Randstad

Location:
Australia , Brisbane

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 26, 2026

Expiration:
March 21, 2026

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Location:Australia , Brisbane

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Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 26, 2026

Expiration:March 21, 2026

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