Claims Consultant, Randstad

Randstad

Location:
Australia, Adelaide

Category:
Call Center

Contract Type:
Not provided

Salary:

39.20 AUD / Hour

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Job Description:

This is your opportunity to join a Global Insurance company with a great team culture and supportive management! This organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a positive team environment, employees are valued and recognised for their efforts and commitment.

Job Responsibility:

Manage claims process end to end
Respond to a high number of calls
Provide a high level of customer service for claims involving major losses such as homes, fires, floods
Provide clear communication to address and resolve complex claims issues
Review and decide on claims, following company policy and procedure
Maintain a composed demeanor when managing high-pressure situations
Resolve conflicts and objections with empathy

Requirements:

Excellent work ethic and a team player
You care deeply about providing excellent service and making a real difference in customers’ experiences
Excellent computer skills
Thrive in a fast paced environment
Positive and resilient, focused on delivering the best possible results

What we offer:

Excellent team culture, social events and supportive management
$39.20 per hour + Superannuation
Ongoing support to help you succeed in your new role and grow your career
9am-5pm, M-F
A 12-month assignment with potential for future opportunities

Additional Information:

Job Posted:
June 04, 2025

Expiration:
June 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Claims Consultant

Randstad

Location:Australia, Adelaide

Category:Call Center

Contract Type:Not provided