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Are you a Qualified Vet Nurse and looking for a change of pace? If you love the medical side of the industry but are ready to 'step away from the tools,' this is the perfect career pivot. Role Purpose: As a Claims Consultant / Claims Assessor, you will work within our frontline operations team alongside a diverse group of insurance and veterinary professionals. Your core mission is to support Australian pet parents during their times of need when interacting with our claims division, ensuring we deliver outstanding customer service and top-notch care daily for the betterment of Aussie pets.
Job Responsibility
Frontline Claims Support
Customer Service Excellence
Adherence to Exacting Standards
Collaborative Focus
High Integrity Operations
Requirements
Certificate IV in Veterinary Nursing
Clinical knowledge of TPLOs, IVDDs, common pet illnesses and medications
Ability to break down medical jargon
Sharp eye for detail
Tech-confident
1 year experience
What we offer
Convenient Location in Toowong, QLD
One paid 'ME' Day annually
One paid Volunteer Leave Day annually
Option to purchase up to two additional weeks of leave per year