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Claims Assistant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Pleasant Hill

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Category:
Insurance

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Contract Type:
Contract work

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Salary:

Not provided
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Job Description:

Robert Half's client in Walnut Creek, CA is seeking a Claims Assistant for a long-term contract role. This role is 100% onsite M-F. Play a key role in helping employees navigate the Workers’ Compensation process while building valuable experience in claims administration, healthcare coordination, and compliance.

Job Responsibility:

  • Support the processing of Workers’ Compensation claims, with a focus on medical-only and indemnity claims
  • Keep claims moving by tracking documentation, reviewing medical reports, and ensuring accuracy and compliance
  • Prepare benefit payments, authorizations, and invoices
  • Communicate with claimants, school districts, medical providers, and partner agencies
  • Calculate benefits, enter and maintain claim data, and manage claim files
  • Schedule medical evaluations and coordinate provider follow-ups
  • Track employee work status and support return-to-work efforts
  • Assist Claims Examiners and contribute to special projects as needed

Requirements:

  • Interest in claims, healthcare administration, or insurance operations
  • Comfort working with detailed records, forms, and data
  • Strong organization, follow-through, and attention to detail
  • Clear, professional communication skills
  • Ability to manage multiple tasks and deadlines
  • Willingness to learn Workers’ Compensation regulations and internal best practices
  • Proficiency with office software and standard office tools
  • Experience providing administrative support in a claims, insurance, medical, or similar office environment
  • Working knowledge of workers’ compensation processes, insurance claims handling, or medical claims documentation
  • Familiarity with medical terminology and the ability to interpret reports and supporting records accurately
  • Strong data entry, file maintenance, and record-keeping skills with close attention to confidentiality and detail
  • Clear verbal and written communication skills, including the ability to handle inbound calls and correspond with multiple stakeholders
  • Proficiency with common office software, email, and standard administrative equipment
  • Ability to manage multiple priorities, stay organized, and learn applicable workers’ compensation rules and procedures quickly
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
April 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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