Claims and Labelling Coordinator

• Coordinating the development and continuous improvement of the Claims Framework and related documentation
• With the support of the Claims team lead, project manage the revision process for the Claims Framework and labelling guidance, ensuring alignment with market trends, regulatory requirements and internal BCI developments
• Conduct public consultations to ensure the Claims Framework and labelling guidance remains relevant and effective which includes coordinating internal, and external public consultations including retailer and brand member-specific sessions
• Monitor the relevance and effectiveness of the Claims Framework and its requirements based on established internal and external feedback and market intelligence and identify areas for improvement, ensuring our claims and BCI Cotton label remain an effective tool for driving demand for BCI Cotton
• Work with external legal counsel to ensure claims and label requirements and processes adhere to regulatory and legal requirements for Sustainability Claims & Labels in main jurisdictions of operation
• Ensuring the Claims Framework & Management System remain ISEAL Code Compliant
• Maintain alignment with ISEAL requirements by coordinating necessary updates to the Claims Framework and claims management system
• Engaging with Members and Industry Groups on Green Claims
• Respond to technical questions on claims internally or externally, and support internal teams with the delivery of resources for the implementation of the claims offering as needed
• Matrix management of a Claims Officer

• Experience with Sustainability Communications and Marketing in for B2B and B2C contexts and Preferably in the textile industry
• Understanding of legal requirements and market needs for sustainability claims both for brands as well as supply chain organisations
• Strong project management skills: Capable of coordinating complex projects and managing deadlines and competing priorities effectively
• Effective multi-stakeholder management and coordination skills: Ability to facilitate alignment and consensus among diverse opinions and stakeholders
• Excellent verbal and written communication abilities: Proficient in both internal and external messaging in English, capable of drafting documents and communication pieces targeted at different audiences
• Analytical skills combined with holistic thinking: Ability to design pragmatic solutions while considering the big picture
• Familiarity with corporate sustainability reporting requirements and green claims legislations
• Proven understanding and/or experience with Voluntary Standards Systems

Other languages are an asset

• Competitive salary
• Hybrid working – Once a week in the central London office
• The opportunity to work from anywhere in the world for up to one month per year
• Flexible working, with core hours from 10 am to 4 pm local time
• Continuous learning and development
• Pension scheme
• A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home
• Enhanced parental benefits
• The opportunity to make your mark and make a difference