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Claims Analyst – Operations Department (OPS/Claims). Would you like to join a diverse and inclusive team? This position is waiting for you! This is a hybrid position with the flexibility to work virtually as well as from our Buenos Aires Office. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. How this opportunity is different: Take advantage of the opportunity to be part of an integrated team, having contact with different internal, multicultural teams and various learning and development possibilities!
Job Responsibility:
End-to-end claims management within the reinsurance sector
Receipt and registration of loss notifications in the system
Coverage analysis in accordance with contractual terms
Timely notification to reinsurers
Entry and updating of information in internal systems
Preparation of claim settlements based on the conditions of the reinsurance contract
Issuance of instructions for allocations and payments to the relevant areas
Follow-up of payments and recoveries from reinsurers
Maintenance of fluid relationships with insurance companies, reinsurers, and clients
Coordination with internal areas such as Finance, Legal, and Commercial
Compliance with mandatory corporate training programs
Requirements:
Minimum of 1 year of experience in similar roles within the insurance and/or reinsurance market, preferably in claims, operations, or customer service areas
Advanced students or soon‑to‑graduate candidates in Actuarial Science, Business Administration, Insurance, or related fields
Strong analytical and problem‑solving abilities
Autonomy to work under general supervision while applying professional judgment
Strong customer orientation and interpersonal skills to manage complex situations
Proficiency in digital tools (Excel, claims management systems, etc.)
Advanced level of English (spoken and written)
Nice to have:
Previous experience in brokers, insurance companies, or reinsurers will be valued, as well as knowledge of operational and contractual processes
What we offer:
Comprehensive benefits package
Agile, inclusive environment to manage wellbeing and work/life balance
Two “Global Wellbeing Days” each year
Variety of working style solutions (Smart Working)