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Claims Analyst

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Arrive Logistics

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Location:
United States , Chicago

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

58000.00 - 72000.00 USD / Year
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Job Description:

As a Claims Analyst, you will serve as a subject matter expert and critical problem solver, taking full ownership of a portfolio of complex and high-value cargo claims (frequently exceeding $100,000). You will drive comprehensive claim management from initiation to resolution, integrating strategic analysis of claims trends to identify risks and develop proactive solutions. This role demands astute financial oversight, a deep understanding of legal and financial instruments, and leadership in external communications and stakeholder relationships. You will leverage advanced industry knowledge and business acumen to optimize claims operations, ensure financial integrity, and mentor junior team members, acting as a key cross-functional leader to protect the company’s interests and drive strategic outcomes.

Job Responsibility:

  • Advanced Claims Operations & Trend Analytics
  • High-Level External Relations & Advocacy
  • Financial Integrity & Legal Compliance
  • Expert Claim Resolution & Mentorship
  • Operational Strategy & Cross-Functional Synergy

Requirements:

  • Bachelor’s degree in Business Administration, Finance, Accounting, or related field, or 3 years of professional experience in customer service, administrative support, or the insurance industry
  • 5+ years of experience managing claims required
  • Experience in cargo claims in a 3PL environment preferred
  • Exceptional organization skills and high attention to detail
  • Proficient in Google Suite
  • conduct basic risk analysis and general data reporting
  • Superior written and verbal communication skills
  • Ability to work both independently and collaboratively
  • Strong critical thinking, judgment, and decision-making skills

Nice to have:

Experience in cargo claims in a 3PL environment

What we offer:
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability coverage
  • Matching 401(k) program
  • Employee Resource Groups
  • Office wide engagement activities
  • Team events
  • Happy hours
  • Casual dress code
  • Work in downtown Chicago
  • CTA and L train stops walking distance
  • Bike storage
  • LifeStart gym in office building with Peloton bikes and personal training
  • Free counseling sessions through Employee Assistance Program
  • Referral Program
  • Company paid holidays
  • Paid vacation time
  • Wellness days
  • 100% paid parental leave
  • Relocation assistance

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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