Claims Advocate Job at Uber (Phoenix)

Senior Commercial Claims Handler – Brokerage

We are working with a respected insurance company to find a Senior Commercial Cl...

Location

United Kingdom , Leeds

Salary:

35000.00 - 40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

5+ years in commercial claims handling, preferably within an insurance broker environment
Strong understanding of commercial insurance products and terminology
Proven experience managing complex claims and advocating for clients
Familiarity with regulatory compliance and industry standards
Excellent communication, negotiation, and interpersonal skills
Analytical and problem-solving abilities with attention to detail
Proficiency in insurance software (e.g., Acturis) and Microsoft Office
Ability to mentor junior team members and foster collaboration
Client-focused approach with a commitment to high-quality service

Job Responsibility

Manage a varied portfolio of claims across different insurance lines
Act as the primary client contact, advocating for fair claim resolutions
Negotiate settlements with insurers and third parties
Maintain accurate documentation and ensure regulatory compliance
Provide empathetic customer service and address client inquiries
Implement proactive risk management measures to prevent future claims
Stay updated on industry trends and mentor junior claims handlers

Fulltime

Agency Insurance Claims Manager

Capstone, an Alera Group Company, is looking for an Agency Claims Manager. We ar...

Location

United States , Manasquan, New Jersey

Salary:

50000.00 - 85000.00 USD / Year

Alera Group

Expiration Date

Until further notice

Requirements

Multi-line claims experience is ideal
Experience working in an agency or brokerage environment is a plus
Ability to effectively communicate both verbally and in writing
Computer proficiency with agency management systems, web-based tools, and Microsoft (Outlook, Excel and Word)
Ability to establish priorities in a fast-paced work environment and to organize time efficiently to meet or exceed deadlines
Ability to build trust in the team that you will be able to execute on deliverables that were committed to without constant follow-up from other team members
Ability to remain calm under pressure and in difficult situations, all while delivering excellent customer service

Job Responsibility

Be a claims advocate for clients
take claim calls, assist clients with claims submission to carriers, aid with claims service issues and obtain / provide claim status updates
Form relationships with carriers and TPAs, working closely with adjusters and other claims personnel on claims handling, ensuring proper and efficient claims resolution
Analyze and interpret claims information from loss runs and other sources, drawing accurate conclusions
Prepare status and analytic reports for Capstone Management and customers as required
See claims issues through to resolution, while effectively communicating with client and internal team members on the status of the claims
Establishing and building out the Capstone’s agency claims management process
Partner with Carriers and TPA’s to assure accuracy of reserves, claim status, etc.

What we offer

medical, dental, life and disability insurance, 401k, generous paid time off

Fulltime

Claims Advocate Transactional Risk

We are supporting the growth of a specialist transactional risk team and are kee...

Location

United Kingdom , London

Salary:

125000.00 - 150000.00 GBP / Year

IDEX Consulting Ltd

Expiration Date

May 31, 2026

Requirements

UK-qualified lawyer
Direct experience handling W&I claims or broader Financial Lines claims experience (e.g. D&O, PI, FI) involving complex coverage analysis and litigation oversight
Experience may be from private practice, an insurer/broking claims team, or an in-house legal/claims function

Job Responsibility

Act as a Claims Advocate across a portfolio of transactional risk policies
Support insureds on the management and resolution of claims arising under W&I and tax liability
Advise on coverage strategy
Coordinate stakeholders and drive commercially pragmatic outcomes
Work closely with underwriting and broking colleagues
Ensure claims are handled efficiently while maintaining strong client relationships

Fulltime

Claims Technician

The Claims Technician role provides technical claims support across multinationa...

Location

United Kingdom , London

Salary:

Not provided

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Previous experience handling casualty claims
strong London Market Claims knowledge
knowledge of property and financial lines
strong understanding of London systems such as ECF and IMR
excellent communication skills
highly organised
advanced Microsoft Excel and Word skills
familiarity with Eclipse.

Job Responsibility

Manage and coordinate a portfolio of US casualty binder claims
review claims information and coverage positions
oversee claim progression from notification to settlement
act as a claims advocate
utilise CLASS and ECF
provide claims support across financial lines and property
work closely with global stakeholders
maintain accurate claims records and data
participate in client reviews and renewal preparation.

Fulltime

Claims Advocate

At Waymo Insurance, you will work on the cutting edge of emerging risk and relat...

Location

United States , Phoenix, Arizona; Mountain View, California; San Francisco, California

Salary:

125000.00 - 157000.00 USD / Year

Waymo

Expiration Date

Until further notice

Requirements

7+ years insurance claim experience (preferably in Auto Liability and General Liability)
Experience working on claim projects and both creating and documenting claim processes but also identifying bottlenecks in processes and being able to escalate and/or provide recommendations for enhancement/improvement
Experience relative to claim handling, to include, but not be limited to the ability to investigate and triage complex claims, with key issue identification skills, and claim evaluation and negotiation skills
Advanced communication skills which are critical to building consensus across areas of influence (external and/or internal relationships), team, and/or matrix environment
The ability to manage a large inventory of claims, maintain SLAs and provide oversight to claim handling partners (whether carriers, TPAs, or otherwise)

Job Responsibility

Review and triage claims that are presented against Waymo to understand the exposure, how to respond to those claims and how best to protect Waymo, both through claim handling/payment and defense
Provide oversight to claim handling partners to ensure that claims are handled within SLAs and meet Waymo’s expectations
Professional interactions with riders and customers - showing empathy, understanding, and having the knowledge to assist in a variety of situations and manners
Help to create strategies, tools and processes (documenting all) to handle the unique nature of claims in an autonomous vehicle

What we offer

discretionary annual bonus program
equity incentive plan
generous Company benefits program
top-notch medical, dental and vision insurance
mental wellness support
gym membership
special wellness programs
competitive compensation
bonus opportunities
equity

Fulltime

New

Claims Advocate

As a Claims Advocate, you will manage claims related to incidents in the U.S. an...

Location

United States , Chicago

Salary:

37.02 - 41.23 USD / Hour

Uber

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
2+ year of claims experience-handling sensitive or safety-related matters
Willingness to work holidays, evenings, and weekends

Job Responsibility

Real-Time Support: Serve as the primary point of contact for users via inbound and outbound calls to successfully contact and engage with users involved in an auto crash. Demonstrate empathy and compassion, ensuring immediate user needs are met while effectively de-escalating situations when necessary
Customer Advocacy: Handle inbound and outbound calls to educate involved parties on the claims process, ensuring they are well-informed about what to expect and guiding them through the process
Claims Management: Accurately assess insurance exposures and determine applicable coverages by investigating and submitting first notice of loss reports to insurance carriers
Efficiency & Accuracy: Utilize Uber’s internal safety, insurance, and compliance tools to access and submit claim information while demonstrating critical thinking

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

Claims Lead

Are you a seasoned professional eager to elevate your leadership skills in a dyn...

Location

United States , Phoenix

Salary:

86500.00 - 96250.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent professional working experience
2+ years of front-line leadership experience in a result-driven environment
Willingness to work holidays, weekends, and/or mid-shift

Job Responsibility

Lead and manage a team of Claims Advocates, driving performance and operational excellence within the US & Canada Claims operation
Ensure high-quality claims management and exceptional customer service through day-to-day oversight and leadership
Align the team with organizational goals, ensuring strategic initiatives are executed effectively
Provide performance feedback, manage development plans, and collaborate with HR to address performance gaps and foster professional growth
Identify opportunities for team development and leverage individual strengths to build a high-performing team
Partner with cross-functional teams to influence key metrics and continuously improve claims processes
Serve as a technical functional expert for direct reports and responsible for real time support

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

Claims Lead

Are you a seasoned professional eager to elevate your leadership skills in a dyn...

Location

United States , Chicago

Salary:

97000.00 - 108000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent professional working experience
2+ years of front-line leadership experience in a result-driven environment
Willingness to work holidays, weekends, and/or mid-shift
2+ years of experience in claims adjusting
6+ months of experience on the First Notice of Loss (FNOL) team at Uber
1 year of experience handling sensitive or safety-related user issues within Uber
Strong understanding of claims policies and procedures, with the ability to apply them effectively
Advanced written and verbal communication skills with a high degree of adaptability to evolving business needs
Proficient in managing multiple tasks across various technology platforms
Experience working with Google Suite (Sheets, Docs, Slides, Forms) and excellent communication skills

Job Responsibility

Lead and manage a team of Claims Advocates, driving performance and operational excellence within the US & Canada Claims operation
Ensure high-quality claims management and exceptional customer service through day-to-day oversight and leadership
Align the team with organizational goals, ensuring strategic initiatives are executed effectively
Provide performance feedback, manage development plans, and collaborate with HR to address performance gaps and foster professional growth
Identify opportunities for team development and leverage individual strengths to build a high-performing team
Partner with cross-functional teams to influence key metrics and continuously improve claims processes
Serve as a technical functional expert for direct reports and responsible for real time support

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

Claims Advocate

Uber

Location:
United States , Phoenix

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 01, 2026

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