Claims Advocate Job at Uber (Phoenix)

Claims Advocate

We are supporting the growth of a specialist transactional risk team and are kee...

Location

United Kingdom , London

Salary:

80000.00 - 120000.00 GBP / Year

IDEX Consulting Ltd

Expiration Date

June 27, 2026

Requirements

UK-qualified lawyer
direct experience handling W&I claims or broader Financial Lines claims experience (e.g. D&O, PI, FI) involving complex coverage analysis and litigation oversight
may currently be in private practice, an insurer/broking claims team, or an in-house legal/claims function

Job Responsibility

Act as a Claims Advocate across a portfolio of transactional risk policies
support insureds on the management and resolution of claims arising under W&I and tax liability
advise on coverage strategy
coordinate stakeholders
drive commercially pragmatic outcomes
work closely with underwriting and broking colleagues
ensure claims are handled efficiently
maintain strong client relationships

Fulltime

Claims Advocate

As a Claims Advocate, you will manage claims related to incidents in the U.S. an...

Location

United States , Chicago

Salary:

37.02 - 41.23 USD / Hour

Uber

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
2+ year of claims experience-handling sensitive or safety-related matters
Willingness to work holidays, evenings, and weekends

Job Responsibility

Real-Time Support: Serve as the primary point of contact for users via inbound and outbound calls to successfully contact and engage with users involved in an auto crash. Demonstrate empathy and compassion, ensuring immediate user needs are met while effectively de-escalating situations when necessary
Customer Advocacy: Handle inbound and outbound calls to educate involved parties on the claims process, ensuring they are well-informed about what to expect and guiding them through the process
Claims Management: Accurately assess insurance exposures and determine applicable coverages by investigating and submitting first notice of loss reports to insurance carriers
Efficiency & Accuracy: Utilize Uber’s internal safety, insurance, and compliance tools to access and submit claim information while demonstrating critical thinking

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

Claims Advocate

At Waymo Insurance, you will work on the cutting edge of emerging risk and relat...

Location

United States , Phoenix, Arizona; Mountain View, California; San Francisco, California

Salary:

125000.00 - 157000.00 USD / Year

Waymo

Expiration Date

Until further notice

Requirements

7+ years insurance claim experience (preferably in Auto Liability and General Liability)
Experience working on claim projects and both creating and documenting claim processes but also identifying bottlenecks in processes and being able to escalate and/or provide recommendations for enhancement/improvement
Experience relative to claim handling, to include, but not be limited to the ability to investigate and triage complex claims, with key issue identification skills, and claim evaluation and negotiation skills
Advanced communication skills which are critical to building consensus across areas of influence (external and/or internal relationships), team, and/or matrix environment
The ability to manage a large inventory of claims, maintain SLAs and provide oversight to claim handling partners (whether carriers, TPAs, or otherwise)

Job Responsibility

Review and triage claims that are presented against Waymo to understand the exposure, how to respond to those claims and how best to protect Waymo, both through claim handling/payment and defense
Provide oversight to claim handling partners to ensure that claims are handled within SLAs and meet Waymo’s expectations
Professional interactions with riders and customers - showing empathy, understanding, and having the knowledge to assist in a variety of situations and manners
Help to create strategies, tools and processes (documenting all) to handle the unique nature of claims in an autonomous vehicle

What we offer

discretionary annual bonus program
equity incentive plan
generous Company benefits program
top-notch medical, dental and vision insurance
mental wellness support
gym membership
special wellness programs
competitive compensation
bonus opportunities
equity

Fulltime

New

Customer Service Representative

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Lansing

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

6+ months of customer service experience
Basic computer skills
Must live in Central Standard Time Zone or Eastern Standard Time Zone
High School Diploma, GED, or equivalent experience
High-speed internet access with adherence to workplace model and potential telework agreements
Willingness to work specific hours, with flexibility

Job Responsibility

Actively listen and be an advocate for customers, understand their needs and provide guidance and support
Resolve customer inquiries and issues efficiently while documenting all interactions
Educate customers about available resources and assist them in navigating their options
Anticipate customer needs and provide proactive solutions to enhance satisfaction
Collaborate with team members and other departments to address service issues and improve outcomes
Document all customer correspondence and maintain confidential records of patient information
Follow policies, procedures, and the CVS/Aetna Code of Conduct

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources, based on eligibility
Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service
Must remain continuously employed for a minimum 12 months

Fulltime

New

In House Counsel

Location

United States , South San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Juris Doctor from an accredited law school
Active license to practice law in California in good standing
At least 3 years of experience handling litigation matters
Background in insurance defense, bodily injury, property damage, construction disputes, commercial litigation, or similar areas is strongly preferred
Demonstrated strength in legal writing, research, negotiation, analysis, and oral advocacy
Proven ability to manage a busy caseload independently while meeting competing deadlines
Experience appearing in court, taking or defending depositions, and participating in mediation proceedings
Familiarity with California contractor licensing laws and bond-related matters is a plus

Job Responsibility

Oversee a portfolio of civil matters from initial assessment through final resolution, including contractor bond claims, bodily injury disputes, property damage cases, and related defense work
Analyze legal exposure, damages, and case risks to build strategic action plans that balance efficiency with favorable outcomes
Prepare and answer litigation documents such as complaints, motions, discovery materials, subpoenas, and other case filings
Research statutes, regulations, and case law, then translate findings into clear legal guidance on liability, damages, coverage, and compliance issues
Advocate for the company during hearings, case conferences, mediations, arbitrations, depositions, and other formal proceedings
Work closely with outside counsel, adjusters, investigators, consultants, and internal stakeholders to shape litigation strategy and evaluate resolution options
Lead settlement discussions and support alternative dispute resolution efforts aimed at resolving claims effectively
Track case activity, maintain timely status updates, and report on exposure assessments, strategy changes, and significant developments
Organize witnesses, exhibits, and evidentiary materials for trial preparation and participate in courtroom proceedings when required

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

New

Coordination Of Benefits Specialist

As a Coordination of Benefits Specialist, you will focus on resolving claim deni...

Location

United States , Montgomery

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of strong experience with insurance follow-up, billing, and/or denials
Strong customer service and patient interaction background
Knowledge of HIPAA and healthcare billing practices
Experience with Epic (preferred) and call center environments
Ability to effectively push back and advocate with insurance companies
Excellent problem-solving, critical thinking, and communication skills

Job Responsibility

Act as the primary liaison between patients and insurance companies
Investigate and resolve coordination of benefits claim denials
Conduct high-volume outreach (inbound/outbound calls, texts, letters)
Participate in and lead three-way calls with patients and payers
Review accounts in depth to secure insurance reimbursement
Manage a high-volume workload across multiple payers

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

New

Case Manager Nurse-RN

We are seeking Case Manager Nurse, RN, to join our team part-time. As a Case Man...

Location

United States

Salary:

36.00 - 38.00 USD / Hour

Personify Health

Expiration Date

Until further notice

Requirements

Graduation from an accredited Registered Nursing (RN) program
Possession of a current California RN license
a multi-state license will also be required
Minimum of five (5) years medical/surgical or acute care experience, including two years’ experience in case management, or an equivalent combination of education and experience
Prior case management experience, emergency room, critical care background or other relevant clinical care experience pertinent to case management
Knowledge of medical claims and ICD-10, CPT, HCPCS coding
Ability to critically evaluate claims data and determine treatment plan, discharge planning experience
Ability to work independently making decisions and problem solving
Knowledge of community resources and alternate funding programs
Computer proficiency or working knowledge of Microsoft Office Suite

Job Responsibility

Contact patient and complete a thorough assessment, including physical, psychosocial, emotional, spiritual, environmental, and financial needs
Use claims processing tools to review and research paid claim data to develop a clinical picture of a member’s health and identify for participation in appropriate programs
Develop treatment plan for standard and catastrophic cases in collaboration with the patient, caregivers or family, community resources and multi-disciplinary healthcare providers that include obtainable short- and long-term goals
Monitor interventions and evaluate the effectiveness of the treatment plan in a timely manner
report measurable outcomes that record effectiveness of interventions
Initiate and maintain contact with the patient/family, provider, employer, and multidisciplinary team as needed throughout the continuum of care
Advocate for the patient by facilitating the delivery of quality patient care, and by assisting in reducing overall costs
provide patient/family with emotional support and guidance
Be able to meet productivity, quality and turnaround time requirements on a daily, weekly and monthly basis
Negotiate and implement cost management strategies to affect quality outcomes and reflect this data in monthly case management reviews and cost avoidance reports

What we offer

Part-time schedule designed around your availability and life priorities
Access to learning and development opportunities alongside full-time colleagues
Mentorship and skill-building that translates to career advancement
Competitive hourly compensation that values your expertise
Technology and equipment support to set you up for success

Parttime

New

Coordination of Benefits Specialist

Our clients' team is seeking a dedicated, detail-oriented professional who is pa...

Location

United States , Salt Lake City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of strong experience with insurance follow-up, billing, and/or denials
Strong customer service and patient interaction background
Knowledge of HIPAA and healthcare billing practices
Experience with Epic (preferred) and call center environments
Ability to effectively push back and advocate with insurance companies
Excellent problem-solving, critical thinking, and communication skills

Job Responsibility

Act as the primary liaison between patients and insurance companies
Investigate and resolve coordination of benefits claim denials
Conduct high-volume outreach (inbound/outbound calls, texts, letters)
Participate in and lead three-way calls with patients and payers
Review accounts in depth to secure insurance reimbursement
Manage a high-volume workload across multiple payers

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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