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Claims Advisor

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AO

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Location:
United Kingdom , Crewe

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

25467.00 GBP / Year
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Job Description:

Making customers happy is at the heart of everything we do. As a Claims Advisor at AO you will be the main point of contact for all customer issues and enquiries. We treat every customer like our gran, and we'll trust you to do the right thing. With support from the whole team around you including wider departments you will have the tools you need to provide the best customer service possible.

Job Responsibility:

  • Answering all customer calls and provide a positive outcome on all queries
  • Undertaking a mix of Inbound calls and Outbound calls
  • making sure our customers issues are dealt with as quickly and efficiently as possible

Requirements:

  • Clear understanding of what makes great customer service
  • some customer service skills
  • ability to listen and understand customers
  • strong communication skills
  • can-do attitude
What we offer:
  • 33 days holiday (including bank holidays)
  • Chance to win free tickets ever month at the AO arena
  • Subsidized gym membership
  • At least 5% pension contribution
  • Simply health cover with standard package but options to upgrade

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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