Claims Administrative Assistant

• Prepare and organize correspondence, billing reports, narrative and statistical reports, and legal case summaries
• Distribute memos, reports, communications, and case summaries to appropriate stakeholders
• Upload, maintain, and update case files in the Passport Claims electronic system
• Coordinate and schedule internal and external meetings, appointments, and conference calls
• Arrange travel, including transportation and lodging, when required
• Prepare, submit, and reconcile expense reports
• Assist with department-wide projects and initiatives
• Handle general inquiries from external parties
• route calls and messages to appropriate Claims personnel
• Perform additional duties and special projects as assigned

• Bachelor’s degree preferred
• Minimum of 5 years of administrative experience
• Insurance industry experience preferred
• Some billing knowledge highly desired
• Proficiency in Microsoft Office Suite (including Excel, specifically V-LOOKUP and PIVOT TABLES)
• Experience using document management systems
• Strong written and verbal communication skills
• High attention to detail
• Strong organizational and prioritization abilities
• Ability to work independently with minimal supervision

Notary Public certification

• Health insurance
• Dental insurance
• Vision insurance
• HSA
• FSA
• Commuter benefits
• Life insurance
• Disability coverage
• EAP
• Paid time off
• 401(k) plan