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Claims Administrative Assistant

United States, Chicago 75000.00 - 78000.00 USD / Year · Job Posted March 01, 2026
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Job Description

Our client is seeking a proactive and detail‑oriented Claims Administrative Assistant to provide administrative support to the Claims Department. This role supports Claims professionals, the department leader, and the team as a whole, ensuring efficient operations and timely communication. The ideal candidate is organized, resourceful, and able to work independently with minimal supervision.

Job Responsibility

  • Prepare and organize correspondence, billing reports, narrative and statistical reports, and legal case summaries
  • Distribute memos, reports, communications, and case summaries to appropriate stakeholders
  • Upload, maintain, and update case files in the Passport Claims electronic system
  • Coordinate and schedule internal and external meetings, appointments, and conference calls
  • Arrange travel, including transportation and lodging, when required
  • Prepare, submit, and reconcile expense reports
  • Assist with department-wide projects and initiatives
  • Handle general inquiries from external parties
  • route calls and messages to appropriate Claims personnel
  • Perform additional duties and special projects as assigned

Requirements

  • Bachelor’s degree preferred
  • Minimum of 5 years of administrative experience
  • Insurance industry experience preferred
  • Some billing knowledge highly desired
  • Proficiency in Microsoft Office Suite (including Excel, specifically V-LOOKUP and PIVOT TABLES)
  • Experience using document management systems
  • Strong written and verbal communication skills
  • High attention to detail
  • Strong organizational and prioritization abilities
  • Ability to work independently with minimal supervision

Nice to have

Notary Public certification

What we offer

  • Health insurance
  • Dental insurance
  • Vision insurance
  • HSA
  • FSA
  • Commuter benefits
  • Life insurance
  • Disability coverage
  • EAP
  • Paid time off
  • 401(k) plan

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