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Claims Admin Support Spec Int

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Little Rock

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Immediate Opening for a Claims Admin Support Spec Int to work onsite in Little Rock, AR 72211. The Claims Admin Support Spec Int will work on site Monday – Friday 8A-5P Central Time.

Job Responsibility:

  • Mail out large volume of drafts from for 3 states- AL/AR/KY.
  • Customer Facing positions working directly with customers
  • Face to Face interaction with customers
  • Assist in completing total loss paperwork for in-person customers.
  • Liaison between customer and Progressive filer
  • Total loss paperwork titles
  • Give checks to customer in payment
  • Draft letters would be sent out to the customer's residence
  • Send Fed Ex and intake
  • Scan total loss paperwork into files
  • Print documents for mailing.
  • Generate a certified tracking number.
  • Record the certified tracking number in the appropriate file.

Requirements:

  • Familiar how to use Outlook Teams and Word very little will be used
  • Interpersonal communication skills need someone who can be empathetic and sincere as the filers coming into the office have had a total loss car house etc.
  • Customer Service Face to face
  • Multitasking
  • Organizational Skills
  • Adapt Quickly and learn process and programs
  • High School diploma or GED equivalent
  • At least 1 year office experience with customer facing service and follow up skills
  • Customer Service, Office Functions, Reporting, Procedures, Leadership Skills, Vendors, Claim Administration, Clerical Duties, Travel, Scanning Documents, Machinery, Printing, Research Analysis, R Code, Laptop Hardware, Disability Benefits, FedEX, Lifting, Distribute Incoming Mail, Fax, Copying, Law Enforcement, Direct Supervision, Keyboard Skills, Medical Providers
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
April 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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