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Claims Adjustor

United States, Des Moines · Job Posted October 14, 2025
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Job Description

We are looking for a dedicated Claims Adjustor to join our team on a contract basis in Des Moines, Iowa. In this role, you will handle medical-only workers' compensation claims, ensuring accuracy and prompt processing. This position requires excellent customer service skills and attention to detail to effectively manage a low volume of daily calls and claims.

Job Responsibility

  • Review workers' compensation claims to ensure compliance with medical and insurance standards
  • Process medical-only claims accurately and in a timely manner
  • Communicate with customers to address inquiries and provide exceptional service
  • Collaborate with team members to maintain organized and efficient claim workflows
  • Handle medical billing and insurance claim documentation with precision
  • Monitor and manage medical denials and appeals to resolve issues
  • Support hospital billing processes and ensure proper claim handling
  • Maintain detailed records for claims and related communications
  • Identify discrepancies in claim submissions and take corrective actions
  • Provide regular updates and reports on claim processing activities

Requirements

  • At least 1 year of experience in medical billing, insurance claims, or a related field
  • Strong knowledge of medical collections and workers' compensation processes
  • Familiarity with medical denials and appeals procedures
  • Experience in hospital billing and insurance claims management
  • Excellent customer service skills with the ability to handle inquiries effectively
  • Strong organizational abilities and attention to detail
  • Ability to manage low volumes of calls (10-20 daily) while maintaining productivity
  • Proficiency in handling medical billing systems and related tools

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • free online training

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