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Claims Adjuster

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Office Angels

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Location:
United Kingdom , Chelmsford

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

25000.00 - 35000.00 GBP / Year
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Job Description:

A well established and professional company based in Chelmsford are looking for a Claims Adjuster to join their Claims department. There are vacancies it multiple claims departments including; Damage, Complex Loss, Injury & Customer Service. You will be based in their head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to develop their career in claims.

Job Responsibility:

  • Investigate, resolve and close claims in an expert and timely and manner
  • To update claims and customer details on the company CRM System
  • To professionally manage all aspects of a third party claim from beginning to end
  • Provide outstanding customer service in accordance with company procedures and service standards
  • Accurately value claims and subsequent associated losses (loss of earnings/care/ damage etc)
  • To look at to ways to grow & develop your knowledge in order to provide better service & meet targets
  • Where appropriate, attend in house and client review meetings
  • To assist with both internal & external meeting and auditing
  • To help less experienced members of the team with training and guidance
  • Update Re-insurers in an accurate and timely manner
  • Attend Case management/ settlement meetings and trials as required
  • To organise and manage multi discipline rehabilitation
  • Ensure that claim reserves, payments and Large Movement Reports are calculated correctly and in accordance with company procedures and service standards

Requirements:

  • Previous claims experience
  • Maths / English - GCSE - A-C
  • 2 A-levels or BTEC equivalent
  • Capable of investigating and negotiating liability disputes
  • Capable of accurately assessing General Damages
  • Awareness of fraud tactics (identification, validation and handling)
  • Identify claims with the potential for financial deterioration
  • Confident in attending CMC or other settlement opportunities as required
What we offer:
  • On-site parking
  • 25 days holiday plus bank holidays
  • Frequent socials, including Summer and Christmas parties
  • Environmentally conscious
  • Company lunches the last Friday of every month
  • Opportunity to participate in local fundraising
  • Long service awards
  • Amazing in-house training

Additional Information:

Job Posted:
March 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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