Claim Specialist- Auto Injury Job at State Farm (Richardson)

Job Description

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Job Responsibility

Reviewing and analyzing injury claims to determine coverage, liability, and damages
Conducting thorough investigations by gathering relevant information, interviewing involved parties, and reviewing supporting documentation
Evaluating medical records, police reports, and other related documents to assess the extent of injuries and liability
Negotiating settlements with claimants, ensuring fair compensation is provided within policy limits
Documenting all claim activities, maintaining accurate records, and preparing reports as required
Collaborating with internal teams, including legal, medical, and risk assessment, to ensure proper claim handling
Claims employees may occasionally deal with difficult and emotional investigations which include traumatic injury and loss of life
Handling may include lawsuits and/or demands as well as working with Attorneys

Requirements

Prior claim handling experience
Strong written and verbal communication skills
Strong critical thinking and decision-making skills
Ability to multi-task across technical platforms
Strong organizational and time management skills
Effective negotiation skills
Ability to work collaboratively in a team environment while also being self-motivated and able to work independently
Identification of complexities that may require coordination with independent experts, vendors, or defense counsel
Bachelor's Degree
Bodily injury and property damage liability claims, as well as uninsured or underinsured motorist coverage claims
Verification of coverage, legal liability, and extent of damage to persons and property by using knowledge of policies, procedures, laws, statutes, and insurance regulations
Litigation experience

What we offer

Annual raise and bonus
Robust health and wellbeing programs
State Farm pays most of your healthcare premium
Multiple healthcare plan options
100% coverage for in-network preventative care
Access to vision, dental, telemedicine, 24/7 mental health professionals
Educational benefits including industry leading training programs
Tuition assistance programs
Employee resource groups
Mentoring
Fertility/IVF/adoption assistance
College coaching
National discount programs
Interactive monthly financial workshops
Free financial coaching
Financing through State Farm Federal Credit Union
Generous time off policies
Up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days
Matching Gift Program
Good Neighbor Grant Program
Employee Assistance Fund
Free financial advisors
401(k) plan with company contributions of up to 7% of your salary

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Claim Specialist- Auto Injury

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