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Claim Solutions Analyst

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Waymo

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Location:
United States , Phoenix, Arizona ▼

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

125000.00 - 157000.00 USD / Year
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Job Description:

At Waymo Insurance, you will work on the cutting edge of emerging risk and related issues surrounding our transformational autonomous driving technology and help drive our business lines forward from technology ideation through scaled commercial deployment. We partner with our legal, public policy, safety, security and privacy experts to evaluate and manage risks for the autonomous driving world to come, advising on insurance trends, evaluating and quantifying product liability, auto, cyber and related risks to ensure we build the appropriate risk and insurance frameworks to support and protect our users around the world.

Job Responsibility:

  • Provide support to the Claim Team through the creation of strategies, tools and processes (documenting all) to handle the unique nature of claims in an autonomous vehicle
  • Help in executing the long term, innovative vision of the claim process through partnerships, internal stakeholders, and individual effort
  • Professional interactions with internal stakeholders, helping to drive out requirements and coordinate work between the Claims Team (Risk & Insurance) and those other departments
  • Support the claim function, in day-to-day claim activities as a resource and SME relative to claim handling, oversight and processes
  • Provide in-depth analysis, trend analysis and report creation to support claim leadership’s analysis of the operation and Waymo exposures
  • Be the primary point of contact relative to all maintenance, improvements and integrations associated with Waymo’s RMIS platform

Requirements:

  • 7+ years insurance claim analyst experience (preferably related to commercial and/or personal auto lines of coverage)
  • 5+ years experience as a claim handler (preferrably in Auto Liability)
  • Experience working on claim projects and both creating and documenting claim processes
  • Experience identifying bottlenecks in processes and being able to escalate and/or provide recommendations for enhancement/improvement
  • Experience relative to claim handling, to include, but not be limited to the ability to investigate and triage complex claims, with key issue identification skills, and claim evaluation and negotiation skills
  • Advanced communication skills which are critical to building consensus across areas of influence (external and/or internal relationships), team, and/or matrix environment
  • The ability to document within different systems, use RMIS platforms, have efficiency within the Google suite of products and effectively write, communicate, track, and document requirements for projects

Nice to have:

  • Experience with US and International markets
  • CPCU, AIC and/or SCLA
  • Bachelors degree
What we offer:
  • discretionary annual bonus program
  • equity incentive plan
  • generous Company benefits program
  • top-notch medical, dental and vision insurance
  • mental wellness support
  • gym membership
  • special wellness programs
  • competitive compensation
  • bonus opportunities
  • equity
  • employees provident fund
  • lots of other perks and employee discounts
  • flexibility to work from another location for four weeks per year
  • on-site or hybrid work model
  • remote working opportunities
  • paid time off
  • bereavement, sick, and parental leave

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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