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Claim Benefit Specialist

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Work at Home

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Contract Type:
Not provided

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Salary:

17.00 - 31.30 USD / Hour

Job Description:

Performs claim documentation review, verifies policy coverage, assesses claim validity, communicates with healthcare providers and policyholders, and ensures accurate and timely claims processing. Contributes to the efficient and accurate handling of medical claims for reimbursement through knowledge of medical coding and billing practices and effective communication skills.

Job Responsibility:

  • Handles and processes claims submitted by healthcare providers, ensuring accuracy, efficiency, and strict adherence to policies and guidelines
  • Determines the eligibility and coverage of benefits for each claim based on the patient's insurance plan and policy guidelines and scope
  • Assesses claims for accuracy and compliance with coding guidelines, medical necessity, and documentation requirements
  • Documents claim information in the company system, assigning appropriate codes, modifiers, and other necessary data elements to ensure accurate tracking, reporting, and processing of claims
  • Conducts reviews and investigations of claims that require additional scrutiny or validation to ensure proper claim resolution
  • Determines if claims processing activities comply with regulatory requirements, industry standards, and company policies

Requirements:

  • Proficient in basic computer operations and software applications
  • Experience in a production environment
  • Ability to performance metrics including production, quality, and turnaround time
  • Possess strong teamwork and organizational skills
  • High School diploma or equivalent GED
  • Applicants must reside in Central Standard Time Zone (CST), Mountain Standard Time (MST) or Pacific Standard Time (PST)
  • Attendance during the 21 week training period is required

Nice to have:

  • Ability to multi-task
  • Ability to work independently or as part of a group
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
March 24, 2026

Expiration:
March 27, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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