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Performs claim documentation review, verifies policy coverage, assesses claim validity, communicates with healthcare providers and policyholders, and ensures accurate and timely claims processing. Contributes to the efficient and accurate handling of medical claims for reimbursement through knowledge of medical coding and billing practices and effective communication skills.
Job Responsibility:
Handles and processes claims submitted by healthcare providers, ensuring accuracy, efficiency, and strict adherence to policies and guidelines
Determines the eligibility and coverage of benefits for each claim based on the patient's insurance plan and policy guidelines and scope
Assesses claims for accuracy and compliance with coding guidelines, medical necessity, and documentation requirements
Documents claim information in the company system, assigning appropriate codes, modifiers, and other necessary data elements to ensure accurate tracking, reporting, and processing of claims
Conducts reviews and investigations of claims that require additional scrutiny or validation to ensure proper claim resolution
Determines if claims processing activities comply with regulatory requirements, industry standards, and company policies
Requirements:
Proficient in basic computer operations and software applications
Experience in a production environment
Ability to performance metrics including production, quality, and turnaround time
Possess strong teamwork and organizational skills
High School diploma or equivalent GED
Applicants must reside in Central Standard Time Zone (CST), Mountain Standard Time (MST) or Pacific Standard Time (PST)
Attendance during the 21 week training period is required
Nice to have:
Ability to multi-task
Ability to work independently or as part of a group
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching