Claim Administrator

• Handling Communications: Answering incoming calls and relaying messages efficiently
• Managing Documentation: Creating and maintaining electronic and hard-copy job files, ensuring all materials are organized and accurate
• Utilizing Software: Proficiently using company software for job tracking, estimating, and file storage, including creating and maintaining project estimates that align with carrier SLAs and contracts
• Project Coordination: Creating and maintaining contact lists for each project, ensuring all personnel (SRM staff, general labor, subcontractors) are signed into projects daily
• Financial Tracking: Working with Project Managers to track and account for all job costs
• Data Integrity: Daily auditing of estimates and job files, ensuring all spreadsheets and schedules are accurate and up-to-date. Periodically reviewing the equipment scanning database to track all equipment
• Client Support: Providing requested information to clients, adjusters, and consultants
• General Administration: Performing any other duties as assigned by management or leadership

• Proficiency with basic phone, computer, and internet skills
• Multitasking: Handling phone calls professionally while simultaneously entering data
• Competent use of Microsoft Office Suite (Word, Excel, and other applications)
• Fast and accurate typing skills
• Ability to create basic spreadsheets, charts, and graphs
• Effective web searching and internet navigation skills
• Ability to quickly learn new software and programs on computers, smartphones, and tablets
• Strong math skills and attention to detail
• Excellent reading, writing, grammar, and spelling skills
• Ability to both follow and give clear written and verbal instructions
• Able to work both individually and as part of a team, including in large group settings
• Ability to hold others accountable
• Strong planning, prioritizing, and organizational skills
• Ability to thrive in a fast-paced and/or ever-changing environment

The ability to travel and be away for months at a time is a plus

• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Competitive Compensation
• Paid Time-Off
• Full Time Work
• Retirement