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Bentley Systems Logo Bentley Systems · IT - Software Development

Civil Engineering Solutions Manager

United States, Remote · Job Posted May 31, 2026
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Job Description

Are you ready to shape the future of infrastructure—alongside customers who are changing the world? At Bentley Systems, you'll join a global team of passionate experts helping the world design, build, and operate more resilient, sustainable infrastructure. As a Technical Account Manager (TAM), you'll serve as a trusted technical advisor to Bentley's most strategic customers, guiding technical strategy, influencing outcomes, and driving long-term value. In this role, you'll sit at the intersection of technology, strategy, and relationships—partnering closely with Account Managers and cross-functional Bentley teams to deeply understand customer challenges and align Bentley's industry-leading solutions to their business goals. You'll play a critical role in strengthening partnerships, expanding customer success, and enabling meaningful technical and commercial outcomes.

Job Responsibility

  • Serve as the technical expert for strategic customer accounts, helping teams and customers understand Bentley's products and how they solve real business problems
  • Partner closely with Account Managers and customers to build technical account strategies, lead discovery conversations, and identify value-driven solutions
  • Design and recommend tailored infrastructure software solutions based on customer needs, workflows, and industry standards
  • Define scopes of work to support successful implementations and deliver user training when needed
  • Collaborate with Product, Services, and Marketing teams to share customer insights, influence product improvements, and support new go-to-market initiatives
  • Deliver technical presentations, demos, and proof-of-concepts that clearly communicate product value and impact
  • Address technical questions and objections while highlighting Bentley's competitive advantages
  • Create sales-ready technical content, including presentations, videos, datasets, and proposal contributions
  • Stay current on industry trends, emerging technologies, and competitors to provide informed guidance to customers and internal teams
  • Support technical proposals and RFP responses, building trusted relationships as a go-to subject matter expert
  • Ability to travel 35% of the time is required
  • Requires sitting or standing at will while performing work on a computer

Requirements

  • Bachelor's degree in Civil Engineering, Construction Management, or a related field
  • or equivalent professional experience
  • 5-7 years in a technical role such as pre-sales, solutions engineering, technical consulting, or enterprise account management — ideally within the Architecture, Engineering, or Construction (AEC) industry
  • Experience within the Transportation Industry, ideally directly working with DOTs
  • Familiarity with Bentley's solution portfolio (e.g., ProjectWise, MicroStation, OpenRoads, SYNCHRO) preferred
  • Background in solution sales, technical consulting, or customer-facing advisory roles is a plus
  • Strong written and verbal communication skills, including confidence presenting to technical and business audiences
  • Proven ability to build strong relationships and collaborate effectively across teams
  • Comfortable working independently while managing multiple priorities in a fast-paced environment

Nice to have

  • Familiarity with Bentley's solution portfolio (e.g., ProjectWise, MicroStation, OpenRoads, SYNCHRO) preferred
  • Background in solution sales, technical consulting, or customer-facing advisory roles is a plus

What we offer

  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
  • A company committed to making a real difference by advancing the world's infrastructure for better quality of life
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