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Civil Enforcement Officer (Parking Attendant) role to reduce pollution, ensure community safety, and support residents and businesses. Involves patrolling parking areas, enforcing regulations, and providing customer service in Portsmouth.
Job Responsibility:
Patrol areas where on and off-street parking is in operation
Ensure compliance with Traffic Management Act 2004 Regulations and other relevant legislation
Issue Penalty Charge Notices as a last resort for breaches of regulations
Foster a customer focused approach supporting residents and visitors
Reduce pollution
Ensure safety of local community
Support residents and local business
Keep roads safe
Help improve air quality
Requirements:
Excellent customer service skills
Confidence in dealing with challenging situations
Ability to work alone or as part of a team
Flexibility to work additional hours (overtime) outside normal core hours
Ability to switch teams as required
Ability to use own initiative
Ability to work and manage under pressure
Responsible for ICT equipment (mobile device, printer, bodycam)
Physically fit and able to walk approx. 10 miles per day in all weathers
Good communication skills
Good level of spoken and written English
Willingness to take on additional training for personal development
Full manual driving licence
What we offer:
Generous annual leave entitlement
Access to one of the best pension schemes available
Opportunities for apprenticeships and personal development