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Civil Enforcement Officer Apprentice

United Kingdom, Durham Employment contract 13.35 GBP / Hour · Job Posted June 29, 2026
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Job Description

Love being outdoors? Enjoy helping people? Want a role that makes a real difference in your community? Join Marston Holdings and start a career where you can earn while you learn! This apprenticeship is open to applicants aged 18+ and offers the chance to gain real workplace experience while working towards a Customer Service qualification, with full on the job training provided. We’re looking for friendly, confident people, people to patrol local streets, keep parking safe and fair, support the public, and help keep our neighbourhoods running smoothly. You may know us best as Traffic Wardens or Parking Attendants.

Job Responsibility

  • Advising the public on parking rules and safe parking
  • Issuing Penalty Charge Notices to incorrectly parked vehicles
  • Responding to public enquiries professionally and courteously
  • Reporting abandoned vehicles and equipment issues
  • Supporting enforcement colleagues when required

Requirements

  • Strong communication and customer service skills
  • Self-motivated and able to work independently
  • Comfortable working outdoors
  • Ability to work shifts and handle challenging situations calmly

What we offer

  • £13.35 per hour
  • Full training and personal development
  • Customer Service qualification
  • Permanent, full-time role (44 hours/week)
  • A wide range of flexible staff benefits, from high-street discounts to wellbeing and lifestyle perks
  • 20 days’ holiday plus bank holidays

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