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Are you a tech-savvy problem-solver ready to connect the world's leading organizations with the future of infrastructure? We are looking for a dynamic Application Engineer with experience in the Civil / Roadway Design industry to join our Solution Engineering team. In this role, you'll act as a storyteller and subject matter expert, partnering with our sales teams to demonstrate the art of the possible to global customers. You will become the go-to technical authority, translating complex customer requirements into tangible solutions and crafting compelling presentations that showcase the power of Bentley's products. Your insights from the field will be instrumental in shaping our product evolution, ensuring we continue to meet and exceed user needs while directly contributing to the growth and adoption of our technology. If you are ready to apply your technical expertise in a strategic, high-impact role, start your journey with Bentley today and help us advance the world's infrastructure.
Job Responsibility:
Build, maintain, and grow strong, ongoing relationships with Users
Serve as the primary liaison between the company and Users, ensuring clear communication and alignment
Develop and deliver technical presentations, product demonstrations, and solution overviews
Conduct training, mentoring, and consulting sessions to drive product adoption and best practices
Coordinate, evaluate, and continuously improve user training materials, tutorials, and learning resources
Implement and manage structured onboarding processes for new Users
Analyze user engagement, adoption, and usage data to identify trends and improve the user experience
Handle and resolve user requests and technical issues, coordinating with internal teams as needed
Articulate product capabilities and technology positioning to both technical and non-technical audiences
Collaborate cross functionally with Sales, Support, Product, and Engineering teams
Support business development initiatives by identifying growth opportunities within the user base
Sustain business growth and profitability by ensuring Users maximize value from the solutions
Proactively drive and continuously improve User satisfaction, retention, and success outcomes
Requirements:
Bachelor’s degree in civil engineering and/or equivalent practical experience
3-5+ years of experience in the Civil / Roadway Design industry
Strong familiarity with: DOT Roadway Design Manuals, DOT Standard Drawings, DOT drafting and plan preparation requirements
Proven proficiency with Bentley OpenRoads Designer and OpenSite
Excellent written and verbal communication skills, with strong presentation abilities
Ability to quickly learn, effectively demonstrate, and support Bentley’s software product portfolio
Strong analytical and problem-solving skills
Ability to work independently as well as collaboratively within cross functional teams
Nice to have:
Highway and roadway design standards
Experience with legacy Bentley products (InRoads, GEOPAK, MX)
Spanish language skills
What we offer:
A great Team and culture
An exciting career as an integral part of a world-leading software company
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life