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City Manager

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DELIVER

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Location:
United Kingdom , Manchester

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a City Manager to join our North West England team. You'll build relationships with our restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. You will report to the Regional Manager for the North West, and be based from the Manchester office.

Job Responsibility:

  • Be the local expert for the cities/areas you own in the North-West - Liverpool/Chester/Manchester. This means knowing the restaurant industry inside and out, and being the face of Deliveroo in the area
  • Draw insights from data to improve our customer proposition neighbourhood by neighborhood
  • Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth
  • Work with Account Managers based in your cities/areas to support the growth of local hero brands
  • Identify and sign up new and top local favourites to Deliveroo and set them up for success
  • Lead the local Business Development Managers and be the day-to-day contact for coaching. priority setting and deal making
  • Map out the local sales strategy, identifying the most important value proposition gaps to close and areas to focus on
  • Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area's strategy plan alongside a Regional Manager, Operations and Account Management teams
  • Maximise the potential of marketing opportunities in the area by encouraging restaurant participation

Requirements:

  • Proven experience in account/relationship management, sales or strategy roles
  • Results and target oriented
  • Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement
  • A mixture of field based (2-3 days per week) and office/home working (2-3 days per week)
What we offer:
  • A competitive and comprehensive compensation and benefits package
  • Up to 5% matched pension contributions
  • Some roles may be eligible for share awards
  • Free Deliveroo Plus: free delivery and access to special offers
  • Team lunches from the best local restaurants
  • 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
  • One day of paid leave per year to volunteer with a registered charity
  • Funded single cover healthcare on our core plan, with the option to add family members at own cost
  • On-site gym (HQ), discounted external gym membership
  • Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
  • Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
  • Life assurance
  • Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
  • Excellent kit to enable working from home and a parent-friendly working culture
  • Access to free mortgage advice
  • Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
  • Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
  • Summer and end-of-year parties

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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