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City Manager

Ireland, Dublin · Job Posted May 30, 2026
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Job Description

We are looking for a City Manager to join our Greater Dublin team. You'll build relationships with our restaurant partners in your area , improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. You will report to the Regional Manager for Greater Dublin.

Job Responsibility

  • You will be the local expert for the largest market in Ireland. This means knowing the restaurant industry inside and out, and being the face of Deliveroo in the area
  • Draw insights from data to improve our customer proposition neighbourhood by neighbourhood
  • Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth
  • Lead with Account Managers based in your cities/areas to support the growth of local hero brands
  • Liaise with the Regional Sales Manager to identify and sign up new and top local favourites to Deliveroo and set them up for success
  • Work with the local Business Development Managers and be the day-to-day contact for coaching. priority setting and deal making
  • Own internal reporting to senior leadership on Dublin's performance, including to the UKI GM
  • Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area's strategy plan alongside a Regional Manager, Operations and Account Management teams
  • Maximise the potential of marketing opportunities in the area by encouraging restaurant participation

Requirements

  • Proven experience in account/relationship management, sales or strategy roles
  • Effective relationship building and communication skills
  • Strong commercial acumen, results and target oriented
  • Comfortable using and understanding data on restaurant partner and city/area performance to identify areas for improvement
  • Self-starter, hard worker and well organised, enjoys working autonomously and having a mixture of field based/office/home working (e.g. 2 days field based, 1 day in Dublin office, 2 days home working)
  • Must have a full driving licence and a car (mileage paid for) to travel to and within your area

What we offer

  • A competitive and comprehensive compensation and benefits package
  • Free Deliveroo Plus: free delivery and access to special offers
  • Team lunches from the best local restaurants
  • Generous paternity and maternity leave from day one of employment for permanent employees
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
  • Excellent kit to enable working from home and a parent-friendly working culture
  • Regular social events including summer and end-of-year parties
  • Up to 4% matched pension contributions
  • Company funded medical cover for you, with the option to add family members at your own cost
  • Access to Headspace, a meditation and wellbeing app
  • Access to our Employee Assistance Plan
  • A monthly wellbeing allowance to help with costs associated with keeping fit and healthy
  • Life assurance
  • 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
  • Enhanced sick pay upon passing probation
  • One day of paid leave per year to volunteer with a registered charity

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