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We are looking for a City Manager to join our Greater Dublin team. You'll build relationships with our restaurant partners in your area , improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. You will report to the Regional Manager for Greater Dublin.
Job Responsibility
You will be the local expert for the largest market in Ireland. This means knowing the restaurant industry inside and out, and being the face of Deliveroo in the area
Draw insights from data to improve our customer proposition neighbourhood by neighbourhood
Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth
Lead with Account Managers based in your cities/areas to support the growth of local hero brands
Liaise with the Regional Sales Manager to identify and sign up new and top local favourites to Deliveroo and set them up for success
Work with the local Business Development Managers and be the day-to-day contact for coaching. priority setting and deal making
Own internal reporting to senior leadership on Dublin's performance, including to the UKI GM
Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area's strategy plan alongside a Regional Manager, Operations and Account Management teams
Maximise the potential of marketing opportunities in the area by encouraging restaurant participation
Requirements
Proven experience in account/relationship management, sales or strategy roles
Effective relationship building and communication skills
Strong commercial acumen, results and target oriented
Comfortable using and understanding data on restaurant partner and city/area performance to identify areas for improvement
Self-starter, hard worker and well organised, enjoys working autonomously and having a mixture of field based/office/home working (e.g. 2 days field based, 1 day in Dublin office, 2 days home working)
Must have a full driving licence and a car (mileage paid for) to travel to and within your area
What we offer
A competitive and comprehensive compensation and benefits package
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
Generous paternity and maternity leave from day one of employment for permanent employees
Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
Excellent kit to enable working from home and a parent-friendly working culture
Regular social events including summer and end-of-year parties
Up to 4% matched pension contributions
Company funded medical cover for you, with the option to add family members at your own cost
Access to Headspace, a meditation and wellbeing app
Access to our Employee Assistance Plan
A monthly wellbeing allowance to help with costs associated with keeping fit and healthy
Life assurance
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
Enhanced sick pay upon passing probation
One day of paid leave per year to volunteer with a registered charity