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The City Fleet Generalist (CFG) is responsible for providing support to all positions within the city team. The primary focus will be support for city dispatchers and planners while monitoring the assigned fleet, looking and acting upon opportunities to improve Driver productivity, equipment utilization, inactivity at customer’s pools and yard utilization. The incumbent will possess strong leadership skills and will utilize their dispatch and planning expertise to analyze and identify process improvement opportunities to create efficiencies within the city team. The CFG will work closely with all teams within Bison, continually assessing established processes by recognizing current and potential issues and needs.
Job Responsibility:
Determine city pool requirements for the day and communicate to planning teams
Support and/or complete yard audits while communicating/solving inaccuracies
Audit planning sheets looking for cross dock opportunities in order to move equipment back to the correct region or free up equipment based on current needs
Audit planning sheets looking for opportunities to improve planning efficiency and yard utilization
Run trailer inactivity report and follow-up with CSR’s to have empty trailers picked up
Review available ABL equipment in the Edmonton City Network and advise on opportunities to direct them back to home locations
Investigate trailer GPS location mismatches
Act as an escalation point for issues within the city
Provide coverage for lunch periods, sick days or vacation time for all city positions
Any other duties that may be assigned from time to time, on a daily or permanent basis
Monitor the dispatch sheet, looking at drivers next plans to identify any potential late pickups or deliveries
Update driver’s ETA’s within system to show accurate times for available power
Monitor planning sheets to ensure booked appointments have been updated and follow-up with CSR’s on any discrepancies
Monitor company drivers while planning in order to control overtime
Process satellite messages as required
Dispatch and manage cartage company drivers
Manage ABL carriers entering or leaving the city terminal
Manage messages and emails from city drivers that are shunting
Review previous days’ late deliveries looking for root cause and highlighting any opportunities to the appropriate team
Complete A30 pay in a coverage capacity
Work with and coach the Driver group regarding process and changes while documenting in DIMS
Responsible for working with the City Manager to identify process and business improvement opportunities within the City Team
Assisting the City Manager with the general and specific training of all new and current city Planning & Dispatch staff
Requirements:
1-3 years of previous transportation or logistics experience is an asset
Excellent interpersonal and communication skills
Proven analytical and critical thinking skills
Excellent problem-solving abilities
Demonstrated skills in aligning goals with strategic direction to achieve targeted business results
Proven team player with the ability to work effectively in cross-functional teams and to develop and maintain collaborative working relationships
Strong knowledge of company goals, work direction, and practices
Excellent knowledge of North American geography
What we offer:
Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams