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At Cosentino we are looking for a City Center Specialist to join our City Center located in Copenhaghen. The City Centers are an example of Cosentino’s total commitment to the AD community. The City Center is the epicenter of Cosentino’s commercial model, and its mission is to provide an aspirational experience that attracts and inspires Designers, End Consumers, Architects, and all other Cosentino business partners. The City Center is a hub for our global community, and a tool for showcasing the versatility of our materials and our brands.
Job Responsibility:
Assist with the day to day operations in the Cosentino City showroom
Guest relations
Customer service assistance
Events coordination
Visiting certain customer accounts
Identify and generate sales leads and then partner with the local sales team
Visiting specific accounts and develop relationships and generate direct sales
Play a key role on enhancing our showrooms within targeted local industries
Proactively reach out to clients in order to achieve individual and team goals
Network and find business through events hosted at our City Center and showrooms
Welcome and engage every customer and provide the best customer experience
Assist all walk-ins & customers with appointments that arrive at the showroom
Provide support face-to-face, over the phone and via email
Develop and build relationships with design firms in the area
Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested
Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads
Register visits and leads in SalesForce
Filter the leads of the City Center via phone call and only forward the ones with potential
Organize and plan events in advance, coordinating content and making sure we have qualified attendees
Responsible for execution of events: invitations, catering, logistics, publicity, mailing
Ensure daily entry of all customer visits in Salesforce
Ensure the showroom is always in perfect condition
Manage and maintain the showroom
Manage the administrative tasks required for suppliers
Requirements:
2+ experience in sales
1+ experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales
Preferably 2+ experience in interior design industry
Proven Success in Sales, Marketing and Customer Service
Knowledge of the building or decoration market
High School Diploma or GED
bachelor’s degree in interior design, architecture or similar
Nice to have:
Knowledge of the building or decoration market
bachelor’s degree in interior design, architecture or similar
What we offer:
Join a company with an international mindset and presence in 100+ countries
Join a company with an amazing growth story, sustained by an extraordinary innovation
Be able to demonstrate your great sales set skills and grow your career in a challenging project
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