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We are looking for Citrix Administrator to join the Global IT Operations team. The role involves participating in all Citrix infrastructure and virtualization operations, serving in both execution and coordination capacities with external stakeholders.
Job Responsibility
Maintain, configure, deploy, and manage Citrix DaaS solutions
Oversee and maintain Citrix internal and external portals for seamless access to applications and desktops
Implement and manage security and access control
Administer and support DaaS environments, ensuring high availability and performance
Monitor, troubleshoot, and resolve technical issues within the Citrix infrastructure
Collaborate with IT teams to integrate Citrix solutions with other enterprise systems
Perform upgrades, patching, and maintenance to ensure systems are up to date
Provide technical leadership and best practices for Citrix infrastructure optimization
Develop and maintain detailed technical documentation for all Citrix environments
Analyze, log, track, and resolve software issues pertaining to server operating systems
Identify and repair inconsistent related components (Citrix, Microsoft, VMware) configurations
Standardize and automate systems, tasks, and workflows
Participate in Infrastructure project design/implementations and Disaster Recovery exercises
Produce reports for daily checks, real-time monitoring, and capacity management
Maintain and manage Citrix golden image patching and updates
Windows Image build and management
Requirements
At least 4-5 years of experience in Citrix administration
Proven experience working with Citrix technologies, including XenApp, XenDesktop and Citrix Cloud DaaS
Expertise in designing and managing Citrix environments in both on-premises and cloud environments
Knowledge and experience with Federated Authentication Services and PKI
Hands-on experience with DaaS platforms and virtual desktop solutions
Strong knowledge of virtualization platform VMware vSphere
Excellent understanding of Image provisioning methods
Knowledge of Active Directory, group policies, DNS, DHCP, and other Windows Server components
Ability to troubleshoot complex issues in Citrix environments
Strong understanding of IT security practices related to Citrix environments
Experience with Azure DevOps, including CI/CD pipeline configuration and management of cloud infrastructure
Advanced experience administering Windows Server (2016, 2019, and 2022)
Familiarity with scripting (e.g., PowerShell) for automation
What we offer
Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan