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Citizens Teller

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Citizens Bank

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Location:
United States , Holmes

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Category:

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Contract Type:
Employment contract

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Salary:

21.00 USD / Hour

Job Description:

Our Tellers are the face of Citizens. Our best Tellers think from a relationship standpoint versus a transactional one, have a willingness to learn, and take responsibility for a customer. As a Citizens Teller - YOU make a real difference for our customers and the branch team.

Job Responsibility:

  • Greet customers in our lobbies
  • Demonstrate how to use our mobile app, or our ATMs, to complete simple transactions
  • Create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions
  • Connect customers to our Bankers for the next step
  • Educate customers on Citizens products and benefits
  • Respond to questions and/or concerns
  • Follow all financial policies and procedures, including proper cash handling, state and local laws and regulations

Requirements:

  • High School degree or GED
  • Minimum of 6 months experience processing transactions (cash and/or digital payments)
  • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
  • Strong listening and communication skills
  • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
  • Ability to problem solve and provide solutions to customer issues
  • Customer-centric to deliver exceptional service
  • Comfortable with using digital technology to support the delivery of business goals
  • Ability to work branch hours, which can include weekends and evenings
  • Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link.

Nice to have:

  • 1 year of experience processing transactions (cash and/or digital payments)
  • Motivates others, like teammates, business partners, and specialists, through collaboration
  • Process-oriented, energetic, detail-oriented and ability to multitask effectively
What we offer:
  • 8 hours of paid time off annually for volunteering, separate from regular PTO
  • Donations to eligible 501(c)(3) organizations matched, up to $1,000 annually
  • Career opportunities, reward, and upskilling
  • Comprehensive health care coverage, including medical, dental and vision plans
  • 401K with corporate match
  • Tuition assistance
  • Mental health and wellbeing programs
  • Discounts on student loan refinancing
  • Two weeks of 100% paid paternal leave
  • Full-time colleagues who give birth are eligible for 16 weeks of paid leave
  • Free counseling sessions
  • Up to 27 days of PTO
  • 11 paid holidays
  • Stock purchase programs
  • Discounts on banking products, gyms, dining and more

Additional Information:

Job Posted:
May 04, 2026

Expiration:
June 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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