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The Citigold Relationship Banker is a developing professional role aimed at managing client accounts, ensuring compliance with laws and regulations, and advising clients to enrich relationships through tailored products. This role involves customer engagement, risk management, and financial planning while adhering strictly to compliance standards.
Job Responsibility:
Client Account Management
Review CG customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs
Advise CG customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs
Review product penetration for the assigned client base, identify potential CG customers who can be sold tailored products to enhance product penetration
Ensure coverage of all relationships through customer engagements, risk profiling and financial planning
Organize CG customer events to enhance customer bonding
Acquire new CitiGold customers through converting referral leads
Compliance, Risk & Controls
Ensure that KYC/AML and other compliance norms are strictly adhered to
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
0-2 years relevant experience
Ability to manage relationships both internal and external
Ability to prioritize
Mandatory certifications as required for selling financial products
Nice to have:
Certificación AMIB Fig. 3 - Deseable
What we offer:
Global Benefits
Reasonable accommodation for persons with disabilities
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