Citi Security Investigative Services Travel Security and People Safety Program - Senior Vice President

• Oversee the development, implementation, and continuous improvement of the CSIS Security Travel Security and People Safety Program globally
• Lead the planning, execution, and delivery of security programs, ensuring alignment with business objectives and compliance requirements
• Develop and implement strategies to mitigate travel-related security risks for all Citi employees and operations
• Manage and coordinate the security and safety services in Citi's various businesses and locations, focusing on program oversight rather than day-to-day execution
• Drive adherence to program processes, procedures, methods, and standards for program delivery
• Direct the creation of multiple programs of work and manage their alignment to business goals
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
• Own and manage the CSIS Security Special Risks program, ensuring annual review and updates to address high-risk situations and emerging threats
• Develop and maintain travel risk advisories and security protocols for employees traveling internationally and domestically, ensuring compliance with relevant regulations and best practices
• Implement and manage systems for reporting, tracking, and responding to travel security incidents and emergencies
• Lead crisis management efforts related to travel security and people safety incidents, working with internal and external stakeholders
• Ensure the safety and security of Citi employees during business operations and travel, including executive protection elements where required
• Own and manage the California Workplace Violence Program, ensuring full compliance with California Labor Code section 6401.9 and related regulations
• Oversee the development and implementation of Workplace Violence Prevention Plans (WVPPs) for all applicable California facilities, including hazard assessments, training, and incident logging
• Ensure that all security programs meet business requirements and local legal and regulatory requirements
• Conduct regular reviews and audits of security programs to identify gaps and ensure timely remediation
• Collaborate with Legal and Compliance teams to interpret and apply security-related laws, rules, and regulations across all programs
• Build and maintain effective relationships with senior leadership, internal business partners, and external stakeholders, including law enforcement, emergency services, and industry associations
• Provide clear and concise briefings and advice to senior management on ongoing major security matters
• Represent CSIS in various forums, committees, and working groups related to travel security, people safety, and special risks
• Facilitate active involvement of employees in the development and implementation of security programs
• Manage budgets, display fiscal and budgetary discipline to meet expected spend patterns, achieve goals, and remain within defined budget parameters
• Provide oversight in managing vendor contracts for the sub-cluster to ensure effectiveness and efficiency
• Ensure that programs are appropriately staffed and resources are allocated effectively

• Bachelor's Degree or equivalent relevant qualifications and/or apprenticeships/vocational training programs
• Professional security qualification or certification will be an advantage
• Extensive experience with security management experience in a corporate, regulatory, or law enforcement environment, with a significant focus on program management
• Demonstrated experience in managing and overseeing complex, multi-country security programs, specifically in travel security, executive protection, or special risks
• Strong understanding of applicable local and international laws/statutes as they relate to security and people safety
• Ability to demonstrate in-depth understanding of risk management principles and innovatively develop solutions to mitigate risks
• Experience in leading and managing crisis events or significant security incidents
• Excellent communication, negotiation, and interpersonal skills, with the ability to influence and lead at senior levels across diverse cultures
• Demonstrated ability to multitask, prioritize, and triage multiple security incidents and program deliverables effectively
• A deep understanding of the security and geopolitical risks for various countries and regions
• Ability to build and maintain strong relationships and networks with key internal and external stakeholders
• Ability to travel, often at short notice, as required by program needs
• Proficiency in security technology systems and hardware relevant to program management
• Managed security projects and demonstrated ability to execute efficiently under tight time constraints
• Knowledge of Operational Risk Management frameworks and regulations for the banking industry

Professional security qualification or certification will be an advantage

• Generous holiday allowance plus bank holidays
• increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources