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Citi Country Officer (CCO) / Banking Head

South Africa, Johannesburg Employment contract · Job Posted November 25, 2025

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Job Description

The South Africa CCO & Banking Head is the face of Citi in the country, leading growth and protecting the franchise. The role focuses on franchise management, compliance, risk mitigation, client relationships, talent engagement, and sustainability. In this role, the candidate acts as a representative to clients, government officials, regulators, and media, while managing governance, supporting employee well-being, and driving digital transformation.

Job Responsibility

  • Developing and executing Citi’s client’s and business strategy to achieve short and long-term goals in compliance with corporate standards and local regulations
  • Ensuring compliance with all corporate policies, including ethical standards, corporate governance standards and business practice requirements
  • Applying judgment to understand issues and make sound decisions that support Citi's mission
  • Identifying and mitigating risks through control mechanisms
  • Managing franchise governance and regulatory relationships
  • Sponsoring employee engagement across the franchise
  • Leading crisis response and protecting Citi's reputation
  • Driving innovation and promoting cross-selling of products
  • Responsible for meeting revenue goals and managing P&L
  • Leading sustainability agenda and digital transformation for clients

Requirements

  • Minimum of 20 years of relevant experience, out of which at least 15 must have been in the banking industry and, at least 2 as MD/ED, with responsibility in several areas of banking operations including business development and customer relationship management
  • Strong Corporate Finance and Credit skills. Senior Credit Officer (SCO) certification
  • Business Management and running a P&L
  • In-depth experience and understanding of banking products – loans / debts (short and long-term), capital management, cash management, trade products, corporate and structured finance, DCM, and derivatives products
  • Relationship/stakeholder management with both internal and external stakeholders
  • Proven leadership skills and strategic thinking to create momentum and a collective agenda across multiple products with a diverse population and competing priorities
  • Ability to anticipate and lead the organizational response to future changes and translate vision into executable plans
  • Ability to drive and foster simplification to achieve efficiency
  • Navigating corporate governance frameworks
  • Understanding and translating global/regional strategy
  • Previous experience of managing Risk, Finance and Controls
  • A minimum of first degree or its equivalent in any discipline plus a higher degree or professional qualification in any business-related discipline

What we offer

  • Employee engagement activities
  • Supporting psychological safety and wellness
  • Equal opportunity employer

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