Cisco Telephony Engineer

• Lead and support the transition from Cisco telephony to Microsoft Teams across commercial sites
• Analyze the existing Cisco telephony landscape (licenses, configurations, devices, dependencies) and identify optimization and consolidation opportunities
• Plan and execute the phased decommissioning of Cisco licenses in commercial environments
• Coordinate and manage the removal of physical Cisco phones, ensuring minimal disruption to business operations
• Clean up and streamline Cisco configurations to prepare sites for a smooth migration to Microsoft Teams
• Assess and document hybrid dependencies between commercial (Teams-target) and manufacturing/laboratory (Cisco-dependent) environments
• Ensure business continuity in the current hybrid setup where Cisco remains critical for production environments
• Collaborate with Microsoft Teams engineers and other stakeholders to align technical prerequisites and migration steps
• Provide technical guidance, risk assessments, and clear transition roadmaps for stakeholders
• Deliver structured documentation of the current state, target state, and transition activities

• Master’s or bachelor’s degree in related fields, preferably Engineering, Computer Science, Mathematics areas
• Minimum 5-7 years of hands-on experience in a similar role
• Strong hands-on experience with Cisco telephony environments (e.g., CUCM, Unity Connection, Cisco voice infrastructure)
• Proven experience in telephony migration projects, ideally from Cisco to Microsoft Teams
• Solid understanding of hybrid communication environments and coexistence strategies
• Experience in license optimization, infrastructure cleanup, and system consolidation
• Good understanding of Microsoft Teams voice architecture (Direct Routing, Operator Connect, etc.)
• Ability to analyze complex telephony landscapes and translate findings into actionable migration plans
• Strong documentation and stakeholder communication skills
• Structured, independent working style with the ability to operate effectively in a fully remote setup
• Excellent command of both spoken and written English

Good understanding of Microsoft Teams voice architecture (Direct Routing, Operator Connect, etc.) is a strong advantage

• Smooth integration and a supportive mentor
• Choose from Remote, Hybrid or Office work opportunities
• Projects have different working hours to suit your needs
• Sponsored certifications, trainings and top e-learning platforms
• Private Health Insurance
• Individual coaching sessions
• Accredited Coaching School
• Epic parties or themed events