Circular Center Technician Manager

• Lead a team of Circular Center Inventory & Asset Management technicians responsible for harvesting and testing of parts and components, inventory cycle audits, and Data Center regulatory compliance activities
• Guide your employees to effectively run warranty processes and data bearing device (DBD) destruction
• Model leadership principles, drive focus on accurately and efficiently completing Inventory and Asset Management (IAM) tasks, and work with stakeholders to manage escalations as they arise
• Perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform
• Responsible for overall day-to-day operations and ensure inbound and outbound processes are running smoothly and effectively
• Assess resource and workflow patterns to determine any needed changes in work assignments to ensure timelines are met
• Support the planning, management, and communication of end-to-end project plans with applicable stakeholders and teams
• Ensure that all issues are documented, tracked, discussed, and resolved with internal and external stakeholders as well as suppliers with consistent and complete communication
• Coordinate and oversee relationships with any third-party vendors who perform DBD destruction as necessary ensuring all DBDs leaving premises do not contain customer information and are destroyed
• Comply with established methodologies and approaches to ensure delivery and execution of contracts and purchase orders
• Process price and procurement requests requested by Microsoft management in support of re-use of server, network, Storage Area Network (SAN), and other spare components
• Provide thought leadership on established methodologies and monitor outcome
• Serve as subject matter expert and model compliance to junior team members
• Conduct or assist in conducting daily safety briefings, completes required safety training, provides guidance to technicians to facilitate compliance with safety procedures (e.g., Personal Protective Equipment (PPE) usage, rack moving, heavy-equipment usage, lifting, ladder/rolling stair use)
• Seek out opportunities to contribute to workstreams and evolve existing workstream processes, services, and solutions toward greater simplification and automation
• Embody our culture and values

• High School Diploma AND 3+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, logistics, or a related field
• OR equivalent experience
• Ability to meet Microsoft, customer and/or government security screening requirements
• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
• This position requires verification of US Citizenship to meet federal government security requirements

• 5+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience
• 1+ year(s) project management experience
• Certification in American Production and Inventory Control Society (APICS)/Association for Supply Chain Management (ASCM), International Association of Information Technology Asset Managers (IAITAM), Inventory Control, OR equivalent

Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications