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We are The Light, providing a unique immersive experience that surprises and delights our guests across 14 locations in the UK. We offer a wide range of activities; cinema, bowling, karaoke, darts, mini golf, climbing walls, bars, and kitchens – we have it all! We’re looking for a Cinema Team Leader to support our cinema team and ensure every guest has a great time with us. If you're passionate about film, love working with people, and enjoy being part of a fast-paced environment, this could be the perfect next step for you.
Job Responsibility:
Support the team in delivering excellent customer service
Take the lead on shift, helping to coordinate day-to-day operations
Make sure everything runs smoothly and safely across the cinema
Help train and support new team members
Keep things clean, well-stocked, and welcoming at all times
Step in to handle any issues or guest feedback with confidence and care
Requirements:
Experience in a customer-facing role, ideally in cinema
A friendly and confident people person
Able to support, motivate, and lead by example
Great communication and problem-solving skills
Organised, reliable, and comfortable in a busy environment
Passionate about film and delivering brilliant service
Flexible to work shifts, including evenings, weekends, and holidays