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ODEON Cinemas Logo ODEON Cinemas · Hospitality and Tourism

Cinema Experience Manager

United Kingdom, Leicester Employment contract 15.55 GBP / Hour · Job Posted May 30, 2026
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Job Description

At ODEON, we believe cinema is more than what happens on the screen - it’s the atmosphere, the energy, and the experience we create together. As a Cinema Experience Manager, you’ll help lead the team that brings that buzz to life. From the excitement of opening night blockbusters to the warmth of serving a great Costa Coffee before a big show, you’ll be at the heart of making every visit memorable. If you’re passionate about people, thrive in busy environments, and want to shape unforgettable cinema moments, this could be the perfect next step in your career.

Job Responsibility

  • Support the Cinema Manager in delivering smooth, memorable cinema operations
  • Leading and motivating Cinema Hosts throughout each shift
  • Overseeing guest experience across all areas
  • retail, ticketing, ushering, and Costa Coffee operations
  • Ensuring Costa Coffee quality and service meet brand standards
  • Delivering excellent service during busy showings and peak film releases
  • Maintaining high standards across safety, cleanliness, compliance, and food handling
  • Running shift briefings and making on shift operational decisions
  • Coaching team members to build skills, confidence, and progression
  • Identifying opportunities to improve processes and guest satisfaction

Requirements

  • Experience leading or supporting teams in hospitality, retail, or fast-paced environments
  • A supportive, people-first leadership style
  • Strong communication and problem-solving skills
  • High standards of safety, service, and operational delivery
  • Flexibility to work evenings, weekends, and late nights
  • A safe way to travel to and from late shifts
  • Willingness to learn Costa Coffee operations and quality standards (full training provided)

What we offer

  • Free cinema tickets
  • Food & drink discounts
  • Wellbeing support
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