Cif specialist 2

Responsible for conducting clerical research, performing deep‑dive investigations to resolve delays or fallout, and managing customer escalations. Ensures accurate and timely order entry by verifying service details, collecting customer information during Kick‑Off calls, and coordinating with cross‑functional teams to resolve data gaps. Maintains organized workflows, prioritizes tasks effectively, and supports downstream processing with complete and accurate documentation. Works with moderate guidance in own area of expertise.