Chinese Restaurant Supervisor, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Shanghai

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a Chinese Restaurant Supervisor at JW Marriott Marquis Hotel Shanghai Pudong, you will inspect staff grooming, communicate with guests and departments, ensure teamwork, monitor dining rooms, handle inventories, and assist management in hiring, training, and evaluating employees. You’ll also ensure adherence to safety and quality standards while fostering guest and staff satisfaction.

Job Responsibility:

Inspect grooming and attire of staff, and rectify any deficiencies
communicate with guests, other employees, and/or departments to ensure guest needs are met
ensure staff is working together as a team
monitor dining rooms for seating availability, service, safety, and well being of guests
complete work orders for maintenance repairs
complete scheduled inventories of supplies, food, and liquor
check stock and requisition necessary supplies
obtain assigned bank and ensure accuracy of contracted monies
communicate last call at designated closing time
assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees
develop and maintain positive working relationships with others
follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
thank guests with genuine appreciation
speak with others using clear and professional language
answer telephones using appropriate etiquette
ensure adherence to quality expectations and standards
visually inspect tools, equipment, or machines
stand, sit, or walk for an extended period of time or for an entire work shift
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
grasp, turn, and manipulate objects of varying size and weight
move through narrow, confined, or elevated spaces
move up and down stairs and/or service ramps
reach overhead and below the knees, including bending, twisting, pulling, and stooping
perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
at least 2 years of related work experience
at least 2 years of supervisory experience

What we offer:

Opportunities for training, development, recognition
holistic well-being
a work experience unlike any other
true camaraderie with a diverse group of co-workers
equal opportunity environment

Additional Information:

Job Posted:
November 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Chinese Restaurant Supervisor