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Four Seasons Logo Four Seasons · Hospitality and Tourism

Chinese Restaurant Manager

China, Suzhou · Job Posted January 15, 2026
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Job Description

The Chinese Restaurant Manager (Jinjing Ge Manager) oversees high-end restaurant operations to meet Michelin/Black Pearl standards, leads team training, manages guest relations and premium events, and ensures compliance with regulations and accreditation requirements.

Job Responsibility

  • Oversee daily restaurant operations, ensuring service, cuisine, and ambiance consistently meet Michelin and Black Pearl standards
  • Supervise kitchen and front-of-house coordination, optimize workflows, and continuously elevate guest experiences
  • Implement strict cost control systems, manage inventory, procurement, and waste with precision
  • Recruit, train, and lead a high-caliber service team, fostering a professional, collaborative, and positive environment
  • Design training programs to deepen the team’s knowledge of cuisine, wine pairing, service etiquette, and brand culture
  • Identify and nurture future talent to build a sustainable team structure
  • Maintain relationships with key guests, handle special requests, and oversee the execution of premium private dining events
  • Analyze guest feedback to drive service improvements and create personalized dining experiences
  • Collaborate with the marketing team on curated events to enhance brand influence and guest loyalty
  • Ensure full compliance with health, safety, and industry regulations, and successfully pass inspections and anonymous reviews
  • Coordinate all activities related to Michelin, Black Pearl, and other accreditation assessments

Requirements

  • 8+ years in high-end restaurant management, including at least 3 years in a Michelin-starred, Black Pearl-awarded, or five-star hotel Chinese dining establishment
  • Prior experience in leading or participating in award accreditation processes is highly preferred
  • Proficient in full-cycle restaurant operations, with strong skills in cost control, data analysis, and marketing strategy
  • Deep knowledge of Chinese culinary culture and luxury service protocols, with expertise in ingredients, wine, and tea
  • Fluent in English and Chinese (required for international guest interaction)
  • Meticulous and detail-obsessed, with an exceptional eye for quality and aesthetics
  • Inspirational leader who motivates teams and remains composed under pressure
  • Business-minded with a guest-centric approach, able to balance excellence with profitability

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • An opportunity to build a life-long career with global potential and a real sense of pride in work well done
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