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Chinese Restaurant Junior Captain

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Four Seasons

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Location:
China , Hangzhou

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role is part of Chinese Restaurant department, reporting into Chinese Restaurant General Manager. The working hours will primarily by department, ability to work all shifts, weekends and holidays.

Job Responsibility:

  • Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods
  • The ability to complete opening and closing side work as assigned and have all tables set according to standard
  • Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • The ability to carry trays, bus and reset tables with linen, china, glass and silver
  • The ability to ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved

Requirements:

  • A minimum one year of administrative experience, preferably in a hospitality or restaurant related field or other equivalent experience
  • Requires knowledge or the ability to operate computer equipment including word processing and spreadsheet software
  • Good knowledge of Word, Excel and PowerPoint
  • Has strong interpersonal skills, is able to prioritize and adapt to the changing needs of the operation
  • Requires basic computer skills for online training
  • Requires reading, writing and oral proficiency in the English and Chinese language
  • Has the ability to anticipate and prioritize the needs of the guest proactively
  • Is energetic and has a professional approach to his/her craft
What we offer:
  • Competitive Salary, wages and benefits
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Employee activities

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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