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Chinese Customer Care Agent

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Randstad

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Location:
Greece , Kolonaki, Athens

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

1270.00 - 1500.00 EUR / Month
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Job Description:

Are you a fluent Chinese speaker based in Athens? Do you enjoy communication and Chinese language? Are you ready to handle fast challenging situations and provide the best support to customers? If you want to take advantage of your previous working experience in the customer service field and join a trusted international investment firm with offices in the centre of Athens, then look no further!

Job Responsibility:

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

Requirements:

  • Valid work permit for Greece
  • Native level in Chinese language
  • Excellent oral and written skills in English
  • Degree in a business-related field
  • PC literacy
  • Client handling experience in the financial services sector is a definite plus
  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills,both written and verbal
  • Client-centric mindset
  • Ability to multitask and maintain a high-level of organization
  • Be positive, upbeat and thrive on helping others in a friendly way

Nice to have:

Client handling experience in the financial services sector is a definite plus

Additional Information:

Job Posted:
January 25, 2026

Expiration:
December 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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