Chinese Advocate Case Manager Job at Asian Task Force Against Domestic Violence (Boston)

Job Description

ATASK is in search of a passionate and dedicated individual to join our team as a full-time Chinese Advocate/Case Manager. The position is within our Community Based Services Program, based out of our Boston site serving clients primarily in Greater Boston, Metro West and Southeastern MA; though services extend throughout Massachusetts and occasionally bordering states to provide needed services to victims, survivors, and their children.

Job Responsibility

Provide culturally competent, trauma informed services to survivors of domestic violence
Provide direct services to clients: including safety planning, crisis intervention, risk assessment, case management, and advocacy
Conduct intake, assessment, and goal planning with clients
Assist with and/or accompany clients (and their children) to appointments, meetings and referrals
Provide service and supportive counseling in a client’s native language where needed
Collaborate with internal and external multidisciplinary teams on domestic violence cases
Make referrals, network, and directly advocate with other agencies to assist clients in achieving safety and stabilization goals and seek-out funds needed to stabilize and assist clients
Answer hotline calls: ascertain caller’s needs
and provide supportive listening, crisis intervention, safety planning, information about domestic violence, resources and inter-agency and external referrals
Maintain current and accurate records of services and data
Attend staff meetings, supervision, case meetings, and contribute to the ongoing development of ATASK culturally responsive service delivery system
Participate in the Silk Road Gala and other cultural and fundraising events or research projects as needed
Represent agency at meetings with community collaborators and other community events as needed
Participate in ongoing professional development
Engage in community outreach and engagement, research collaborations and policy advocacy
Perform other duties as assigned

Requirements

Required native proficiency (writing, reading and speaking) in Mandarin (Cantonese a plus), and professional fluency in English
At least two years of prior advocacy/case management experience, including experience in co-case management and working in a service delivery team
Experience providing services to Limited English Proficiency (LEP) individuals from diverse backgrounds required
Experience with domestic violence, sexual assault, trauma, and/or crisis work preferred
Knowledge of health care, legal, education, work force development, mental health, and child systems preferred
Highly organized and detail-oriented, with strong documentation and communication skills
Working knowledge of MS Office Suite
Be able to handle multiple tasks and responsibilities, including the stress of juggling daily tasks, ongoing projects, and crisis support of survivors as it comes up
Have a passion for social justice and change
Be able to work independently and part of a team
Committed to completing ATASK DV training
Valid driver’s license and access to a vehicle or reliable transportation, and willingness to travel preferred
CORI (Criminal Offender Record Inquiry) check upon hire
Committed to ATASK’s mission and goals, and to ending a culture of domestic violence

Nice to have

Cantonese a plus
Experience with domestic violence, sexual assault, trauma, and/or crisis work preferred
Knowledge of health care, legal, education, work force development, mental health, and child systems preferred
Valid driver’s license and access to a vehicle or reliable transportation, and willingness to travel preferred

What we offer

Health, vision, and dental insurance
Life and long-term disability insurance
401(k)
Corporate T-Pass program
Paid Time Off, including vacation, sick time, personal days, and 15 holidays
Variety of Wellness Programs during the year, including Summer Fridays which include approximately 40 hours of wellness hours
Hybrid work model
ATASK encourages and strongly supports ongoing training and professional development opportunities for all staff

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Chinese Advocate Case Manager

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