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As an Operations Manager you will be responsible for overseeing the day to day operations of our National Distribution Centres. This is a pivotal leadership role responsible for ensuring operational excellence, compliance, and continuous improvement across warehousing and transport functions. In the absence of the GM you will assume full responsibility for the site.
Job Responsibility:
Lead daily operations to meet all KPIs and service levels
Ensure transport operations meet DVSA regulations
Act as GM when required
Drive team productivity and ensure accurate shift reporting
Monitor staff productivity and shift performance
Ensure adherence to WMS procedure
Ensure staffing levels are achieved and kept within budget
Conduct stock investigations and maintain hygiene and housekeeping standards
Requirements:
Experience gained within a warehouse / wholesale environment
Sound knowledge of health, safety and retail compliance legislation
Exceptional planning skills and the ability to manage and prioritise various tasks
Strong time management skills
Experience of delivering both excellent Customer Service and Customer Satisfaction results
Team building skills alongside the ability to give clear direction and delegate confidently