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Childrens Services Leader

Australia, Ipswich Employment contract · Job Posted May 27, 2026
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Job Responsibility

  • Lead, mentor, and coach Support Workers to deliver high‑quality, trauma‑informed care
  • Oversee the smooth operation of assigned services, ensuring routines and processes are followed
  • Monitor service quality and ensure supports align with organisational expectations and legislative requirements
  • Respond to day‑to‑day issues, risks, and needs within the service environment
  • Ensure each child or young person receives safe, developmentally appropriate, and therapeutic support
  • Guide staff in implementing behaviour support strategies and trauma‑informed approaches
  • Promote positive outcomes through structured routines, emotional safety, and meaningful engagement
  • Maintain clear, timely communication across the team, with other Aruma departments, and with external stakeholders
  • Provide accurate updates on daily activities, incidents, progress, and service needs
  • Support collaborative relationships with families, carers, caseworkers, and allied professionals
  • Contribute to continuous improvement across services
  • Regular travel between service locations is required to provide onsite leadership, coaching, and operational oversight

Requirements

  • Relevant tertiary qualification/s i.e., Diploma in Child, Youth & Family Intervention, Cert IV in Child Youth & Family Intervention or equivalent
  • Hold current or willingness to obtain relevant regulatory requirements (as per role and/or State)
  • Passionate about human rights and creating positive change
  • Empathetic and compassionate, with a keen understanding of diverse experiences
  • Enthusiastic team player, eager to collaborate and inspire
  • A willingness and commitment to exercise self-reflection and to improve as a leader
  • Capacity to lead the local implementation of change and identify opportunities for innovation and continuous improvement
  • Excellent communication with well-developed written, verbal and listening skills with the confidence and capability to use a range of systems and technology

What we offer

  • Leadership opportunity with one of Australia’s largest and leading Disability Organisations
  • A generous salary with additional benefits such as opportunity for up to $15, 990 p.a. NFP fringe benefit tax
  • Employee benefits such as offers and discounts on health insurance and discounted gym memberships
  • Employee Assistance Program - a health and wellbeing benefit
  • Service based +Laptop+ Mobile Phone

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