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Childrens Service Leader

Australia, Cairns · Job Posted March 18, 2026
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Job Description

A Children’s Service Leader is responsible for the everyday support, coordination and operation of their assigned services. They provide leadership and coaching of services’ support staff. The Children’s Service Leader, leads a team of Support Workers in the support of children and young people engaged and/or living in our services.

Job Responsibility

  • Responsible for the everyday support, coordination and operation of their assigned services
  • Provide leadership and coaching of services’ support staff
  • Leads a team of Support Workers in the support of children and young people engaged and/or living in our services
  • Ensure high quality support is provided to the children and young people and routines and processes are embedded consistently and effectively across services
  • Engaged with Support Workers and guide trauma informed and therapeutic supports to children and young people and ensure the best possible outcomes are achieved
  • Responsible for effective communication amongst the team, with other areas of Aruma and with external stakeholders regarding everyday activities relating to the care and support of the children and young people
  • Provide clear and positive guidance to staff and ensure legislative service level requirements are understood and embedded to ensure quality service delivery
  • Travel required between services

Requirements

  • Relevant tertiary qualification/s i.e., Diploma in Child, Youth & Family Intervention, Cert IV in Child Youth & Family Intervention or equivalent
  • Hold current or willingness to obtain relevant regulatory requirements (as per role and/or State)
  • Passionate about human rights and creating positive change
  • Empathetic and compassionate, with a keen understanding of diverse experiences
  • Enthusiastic team player, eager to collaborate and inspire
  • A willingness and commitment to exercise self-reflection and to improve as a leader
  • Capacity to lead the local implementation of change and identify opportunities for innovation and continuous improvement
  • Excellent communication with well-developed written, verbal and listening skills with the confidence and capability to use a range of systems and technology

What we offer

  • Increase your take home pay through Salary Packaging options
  • Employee benefits including, EAP, retail discounts & fitness passport
  • Opportunity for up to $15, 990 p.a. NFP fringe benefit tax
  • Employee benefits such as offers and discounts on health insurance and discounted gym memberships
  • Employee Assistance Program - a health and wellbeing benefit
  • Service based +Laptop+ Mobile Phone

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