Children's Residential Home Team Leader Job at Brook-St Hiredonline (Croydon)

Job Description

Job Title: Children's Residential Home Team Leader Location: Croydon, Greater London Reports To: Registered Manager / Deputy Manager Contract Type: Full-Time, Permanent Hours: Shift-based rota, including evenings, and 1 weekend per month Job Purpose The Children's Residential Home Team Leader is responsible for leading and supporting a team of Residential Support Workers to provide high-quality care for children and young people living in a residential setting. The post holder will promote a safe, nurturing, and therapeutic environment that supports children to achieve positive outcomes, develop independence, and reach their full potential. The Team Leader will act as a role model, ensuring compliance with safeguarding procedures, care plans, and regulatory requirements while contributing to the effective day-to-day operation of the home.

Job Responsibility

Lead, motivate, and support Residential Support Workers during shifts
Allocate tasks and responsibilities to ensure effective service delivery
Provide guidance, coaching, and support to staff members
Assist with staff induction, training, and development
Support the management team in maintaining staff performance and professional standards
Lead shifts and ensure appropriate staffing levels and safe working practices are maintained
Build positive, trusting, and professional relationships with children and young people
Ensure children receive high-quality care tailored to their individual needs
Promote emotional wellbeing, resilience, independence, and positive behaviour
Support children with daily routines, education, appointments, health needs, and recreational activities
Encourage participation in decision-making and support children's rights and wishes
Safeguard children and young people from harm, abuse, neglect, and exploitation
Ensure all safeguarding concerns are reported and recorded promptly
Monitor and implement safeguarding policies and procedures
Participate in risk assessments and contribute to safeguarding strategies
Act as a safeguarding role model for the staff team
Support the implementation and review of placement plans, care plans, and risk assessments
Ensure accurate, timely, and professional record keeping
Complete incident reports, daily logs, handovers, and monitoring documentation
Contribute to statutory reviews, meetings, and reports as required
Maintain confidentiality and comply with data protection legislation
Implement behaviour support and therapeutic care plans
Support staff in responding effectively to challenging behaviour
Promote restorative and trauma-informed approaches to care
Assist in reducing incidents through proactive intervention and positive relationship building

Requirements

Level 3 Diploma in Residential Childcare (or equivalent recognised qualification)
Willingness to undertake Level 4 or Level 5 qualification in Leadership and Management if not already achieved
Minimum of 2 years' experience working in a children's residential care setting
Experience supporting children with emotional and behavioural needs
Experience leading shifts and supervising staff
Experience of safeguarding children and managing incidents appropriately
Understanding of children's residential care legislation and regulations
Knowledge of safeguarding and child protection procedures
Understanding of trauma-informed and child-centred care practices
Knowledge of behaviour management and risk assessment processes

Nice to have

Level 5 Diploma in Leadership and Management for Residential Childcare
Experience working with children who have experienced trauma, exploitation, or complex needs
Full UK driving licence
Experience supporting regulatory inspections and audits

What we offer

Pension scheme
Ongoing training, to promote career opportunities
Employee Assistance Programme (EAP)
Sleep-in payments and overtime opportunities available

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Children's Residential Home Team Leader

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