Children's Activity Area Co-Worker Job at IKEA (Pittsburgh)

Info & Smaland Co-worker

Customer Relations position at IKEA focused on building and retaining long-lasti...

Location

Canada , Edmonton

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Enthusiastic about working with children
Can prioritize, are disciplined, show initiative and have a flexible attitude
At least 6 months of Customer Service experience in a retail environment (preferably)
Cool under pressure and can take charge of an urgent situation
Comfortable working in a physically demanding, fast-paced work environment
Requires submission of a completed and satisfactory Vulnerable Sector Check conducted in the past 12 months

Job Responsibility

May be assigned to Information desk at the front to assist customers with general inquiries
Ensure a positive shopping experience by greeting visitors, being visible and available always and managing first contact resolution
Responsible for registering, assisting and supervising registered children
Ensure the environment is playful and fun
Communicate with parents if there is an issue or concern
Always actively participating in the children's safety and security
Advise all children of the Smaland rules and policies while their parents are present and ensure parents are aware of all Smaland policies and rules
Maintain supplies and ensure work area is kept clean and hazard-free
Assist in other duties as required by direct line Leader

What we offer

Wellness days
Extended health, dental, and vision coverage
RRSP with IKEA contribution matching options
Eligibility for annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts
Parental leave
Bereavement leave
Employee assistance program

Fulltime

New

Child Play Area Team Leader

Why we will love you - Who said your career had to go in one direction? Exceptio...

Location

United States , Stoughton

Salary:

27.51 - 38.00 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

3 years of experience in retail
Experience leading and developing people

Job Responsibility

Hires, onboards, trains, leads, manages and develops the Smaland co-workers and Carts co-workers in the store. Identifies successor, creates development plans and secures necessary training
Overseeing the operation of Smaland area, IKEA's courtesy children's play area
Managing entrance greeters to actively guide and answer customers' questions
Overseeing the gathering and restocking of carts and bags throughout the store and parking areas
Supporting cashiers in Checkout & Payment area and other Customer Experience areas, as needed
Training co-workers and other Customer Experience Leaders on Smaland processes and safety requirements
Responding to escalated customer issues and leader intervention calls with sense of urgency
Leading, attending and contributing to store meetings and forums as applicable

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Smaland Play Area Team Leader

Why we will love you: Who said your career had to go in one direction? Exception...

Location

United States , Stoughton

Salary:

27.51 - 38.00 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

3 years of experience in retail
Experience leading and developing people

Job Responsibility

Hires, onboards, trains, leads, manages and develops the Smaland co-workers and Carts co-workers in the store
Identifies successor, creates development plans and secures necessary training
Overseeing the operation of Smaland area, IKEA's courtesy children's play area
Managing entrance greeters to actively guide and answer customers' questions
Overseeing the gathering and restocking of carts and bags throughout the store and parking areas
Supporting cashiers in Checkout & Payment area and other Customer Experience areas, as needed
Training co-workers and other Customer Experience Leaders on Smaland processes and safety requirements
Responding to escalated customer issues and leader intervention calls with sense of urgency
Leading, attending and contributing to store meetings and forums as applicable

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime